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About Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a st...
Overview: As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid posit...
Job Summary: Be a part of a supportive team of employees that focus on delivering excetional customer service. As part of the Medpace service desk, applicants will be the first point of contact for Medpace employees, outside site personnel, and study sponsors as they encounter issues in our custom applications. Each ticket or message provides real ...
AtNetPlus is an information technology services firm providing our clients IT support, cybersecurity, 24/7 helpdesk support, on-site services, and system development. We take pride in not only providing award-winning IT Services, but also going above and beyond for our clients. Our team of experts is always working hard to refine our solutions, en...
Title: Service Desk Support Location: Jacksonville, FL Description: " Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition. " Coordinates schedules and technical work order instructions to contracted labor for installations, m...
Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities The person selected to fill this position will be expected to provide quality first level computer help via phone and/or email; (Tier I) incident/problem tracking, escalation and communication; computer access request p...
Overview: JOB TITLE: Service Desk Team Lead (Hardware) GOVERNMENT AGENCY: DOJ EOIR POSITION INFORMATION: Full-time LOCATION: Falls Church, VA; Hybrid (3 days onsite/2 days telework) *The job will be full-time on site in Falls Church for the first 90 days, with a maximum of two days per week telework being optional afterwards based on job pe...
We are seeking motivated individuals who will provide excellent customer service in a healthcare radiology service desk setting. Responsibilities: Respond to support tickets in a timely manner Provide detailed notes of all activities and interaction in the system all activities Provide superior customer service Must be able to communicate eff...
Job Title: Operations Support Analyst (Helpdesk/Desktop) Location: Mechanicsville, VA(Onsite) Duration: 8+ Month Type: Contract Note: Initial schedule will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts. UPDATED INFO: The primary hours will be 8AM to 5PM, we will seek to limit any ni...
Service Desk Analyst/ Atlanta, GA (Onsite), , 3+ Months Contract
Posted 05 Oct 2024Suncap Technology, Inc.Job Description Candidate must be local to GA Location : Atlanta, GA (Onsite), Duration : 3+ Months Contract Summary: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk...