Company:
Compucom
Location: Frankfort
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Systems Administrator to join our team.
The System Administrator II f ocuses on Windows, Unix, or Both operating systems, as well as basic interactions and management of established cloud technology back-ends such as AWS EC2, Azure Virtual Servers, Hyper-V, and VMWare Hybrid Architectures. Virtual Desktop and Application management and troubleshooting of complex issues highly desired but not required. Implement Security and Compliance patching activities for Server Equipment, thus ensuring the data and computing resources are secured and in stable condition. Deploy packages and/or Patches through SCCM and/or WSUS to Server and/or Workstation target collections.
Responsibilities:
Monitors work pipelines in ServiceNow as well as Email and Hotline for incoming or pending Incidents, Requests, and Change Tasks. Manages workloads and ensures defined metrics are met daily.
Monitors Hardware and hosted software performance, firmware versions and security compliance, as suggested by Senior Technical teams and Vendor recommendations. Engages Hardware Vendor to Replace Hardware when needed and deploy OS and Firmware patches by following organizational Change enablement standards.
Performs Active Directory Object creation, updates, retirements, migration, and access control management tasks.
Resolve any reported incidents and participate in troubleshooting calls with the incident management team as well as Client technical groups.
Recommends changes to procedures which result in operational optimization.
Qualifications:
Bachelor's degree preferred or equivalent experience
Minimum 3+ years' experience in related field
On-Premises Datacenter experience or Senior Desktop Support Experience
Some AD administration experience
Understanding of Network Topologies Transfer Protocols
Microsoft Office Products
The System Administrator II f ocuses on Windows, Unix, or Both operating systems, as well as basic interactions and management of established cloud technology back-ends such as AWS EC2, Azure Virtual Servers, Hyper-V, and VMWare Hybrid Architectures. Virtual Desktop and Application management and troubleshooting of complex issues highly desired but not required. Implement Security and Compliance patching activities for Server Equipment, thus ensuring the data and computing resources are secured and in stable condition. Deploy packages and/or Patches through SCCM and/or WSUS to Server and/or Workstation target collections.
Responsibilities:
Monitors work pipelines in ServiceNow as well as Email and Hotline for incoming or pending Incidents, Requests, and Change Tasks. Manages workloads and ensures defined metrics are met daily.
Monitors Hardware and hosted software performance, firmware versions and security compliance, as suggested by Senior Technical teams and Vendor recommendations. Engages Hardware Vendor to Replace Hardware when needed and deploy OS and Firmware patches by following organizational Change enablement standards.
Performs Active Directory Object creation, updates, retirements, migration, and access control management tasks.
Resolve any reported incidents and participate in troubleshooting calls with the incident management team as well as Client technical groups.
Recommends changes to procedures which result in operational optimization.
Qualifications:
Bachelor's degree preferred or equivalent experience
Minimum 3+ years' experience in related field
On-Premises Datacenter experience or Senior Desktop Support Experience
Some AD administration experience
Understanding of Network Topologies Transfer Protocols
Microsoft Office Products