Company:
Danta Technologies
Location: Nebraska City
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title : Cisco Voice Support : L2
Location : Nebraska City
Contract Position
Job Description :
Implementation of Cisco Unified communication software and services
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users.
Administer, troubleshoot and manage Cisco UC devices
Work with Cisco TAC for critical issues.
PRINCIPAL ACCOUNTABILITIES
To implement and troubleshoot Cisco UC devices and softwares.
Configuration and troubleshooting of Cisco CUCM, CUC and CUP and voice gateways/ CUBE.
Configuration and Troubleshooting of Cisco Expressway C&E, Jabber clients for Android, Windows, Mac and Iphone.
KNOWLEDGE, SKILLS & EXPERIENCE
5-10 Years experience in the Cisco Unified communication domain with hands on knowledge of Cisco collaboration services .
IP Telephony protocols like SIP, H323, MGCP and different Codecs and so on.
Cisco Call Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Presence (CUP)
Different Cisco Jabber clients
Cisco collaboration services – Cisco Expressway – C & E
Mobile and remote access (MRA) with Cisco Expressway for Jabber clients.
Single number reach (SNR)
Voice Gateways / CUBE and related products.
CUCM integration with CISCO Unity Connection, Cisco Unified Presence and troubleshooting
CUCM integration with LDAP and troubleshooting
Configuring CUBE/ other ISR series Routers with full voice/ VOIP functionality and troubleshooting.
Configuring analog gateways and troubleshooting .
Configuring translation pattern, route pattern and troubleshooting
Configuring call handler and distribution list in unity connection.
Configuring IP phone and Jabber clients and troubleshooting
Configuring voice mail for the users.
Configuring speed dial and abbreviated dialing.
Troubleshooting call routing, DTMF issues and so on
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
Location : Nebraska City
Contract Position
Job Description :
Implementation of Cisco Unified communication software and services
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users.
Administer, troubleshoot and manage Cisco UC devices
Work with Cisco TAC for critical issues.
PRINCIPAL ACCOUNTABILITIES
To implement and troubleshoot Cisco UC devices and softwares.
Configuration and troubleshooting of Cisco CUCM, CUC and CUP and voice gateways/ CUBE.
Configuration and Troubleshooting of Cisco Expressway C&E, Jabber clients for Android, Windows, Mac and Iphone.
KNOWLEDGE, SKILLS & EXPERIENCE
5-10 Years experience in the Cisco Unified communication domain with hands on knowledge of Cisco collaboration services .
IP Telephony protocols like SIP, H323, MGCP and different Codecs and so on.
Cisco Call Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Presence (CUP)
Different Cisco Jabber clients
Cisco collaboration services – Cisco Expressway – C & E
Mobile and remote access (MRA) with Cisco Expressway for Jabber clients.
Single number reach (SNR)
Voice Gateways / CUBE and related products.
CUCM integration with CISCO Unity Connection, Cisco Unified Presence and troubleshooting
CUCM integration with LDAP and troubleshooting
Configuring CUBE/ other ISR series Routers with full voice/ VOIP functionality and troubleshooting.
Configuring analog gateways and troubleshooting .
Configuring translation pattern, route pattern and troubleshooting
Configuring call handler and distribution list in unity connection.
Configuring IP phone and Jabber clients and troubleshooting
Configuring voice mail for the users.
Configuring speed dial and abbreviated dialing.
Troubleshooting call routing, DTMF issues and so on
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
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