Company:
Han IT Staffing
Location: Iselin
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role: ServiceNow ITSM Architect
Location: Iselin, NJ ( Hybrid)
Duration: Long-Term Contract
Role : We are seeking an ITSM architect and practice ITSM process evaluation Continual Service Improvement. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations.
Responsibilities:
Responsible for ServiceNow solution design, suggestion, and implementation of business requirements.
Architect, design and integrate ITSM process that can leverage the ServiceNow platform
Provides High Level Design and technical solutions for ServiceNow implementation.
Design and implement Integrations with ServiceNow with 3rd party tools using REST and other available API capabilities.
Understands the ServiceNow workflow / Integration Hub.
Create prototypes for client engagements & design / demo POC for new ServiceNow features.
Proactively identifies system deficiencies and recommends solutions and work on ServiceNow performance improvements.
Prioritizes multiple tasks effectively, collaborating with other teams as applicable.
Contributes appropriately to conversations and assumes additional responsibility proactively.
Participates in platform upgrade planning, testing, and validation.
Hands on Scripting knowledge for customizations / enhancements / implementations.
Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams
Qualifications and key Skills
Bachelor's degree in computer science or a related discipline and at least 6 to 10 years of relevant experience working on ServiceNow.
Hands-on experience with JavaScript, XML, JSON and Web Service APIs. Ability to understand & parse XML, JSON, and other data formats.
Hands-on Experience & understanding of ITSM Service catalog and service portal .
Subject matter expertise for ServiceNow platform capabilities and applications such as ITSM design and solution, CMDB etc.
Role: ServiceNow ITSM Architect
Location: Iselin, NJ ( Hybrid)
Duration: Long-Term Contract
Role : We are seeking an ITSM architect and practice ITSM process evaluation Continual Service Improvement. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations.
Responsibilities:
Responsible for ServiceNow solution design, suggestion, and implementation of business requirements.
Architect, design and integrate ITSM process that can leverage the ServiceNow platform
Provides High Level Design and technical solutions for ServiceNow implementation.
Design and implement Integrations with ServiceNow with 3rd party tools using REST and other available API capabilities.
Understands the ServiceNow workflow / Integration Hub.
Create prototypes for client engagements & design / demo POC for new ServiceNow features.
Proactively identifies system deficiencies and recommends solutions and work on ServiceNow performance improvements.
Prioritizes multiple tasks effectively, collaborating with other teams as applicable.
Contributes appropriately to conversations and assumes additional responsibility proactively.
Participates in platform upgrade planning, testing, and validation.
Hands on Scripting knowledge for customizations / enhancements / implementations.
Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams
Qualifications and key Skills
Bachelor's degree in computer science or a related discipline and at least 6 to 10 years of relevant experience working on ServiceNow.
Hands-on experience with JavaScript, XML, JSON and Web Service APIs. Ability to understand & parse XML, JSON, and other data formats.
Hands-on Experience & understanding of ITSM Service catalog and service portal .
Subject matter expertise for ServiceNow platform capabilities and applications such as ITSM design and solution, CMDB etc.
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