Company:
PLS Financial Services, Inc.
Location: Los Angeles
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
PLS®: People. Location. Service
PLS—which stands for People – Location – Service—is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
The Operations Analyst will partner with the PLS stores to ensure field employees are educated, aware and in compliance with internal policies and procedures as well as local, state, and federal regulations. This position will partner with various departments within PLS including but not limited to Compliance, AML Compliance, Human Resources, and Training to advance compliance and field initiatives, and promote learning tools and material on a regular basis.
Responsibilities:
Job Responsibilities:
Conduct monthly store operational assessments in accordance with Operational Analyst examining procedures
Compile and send reports to District Managers (DMs) and Store Managers (SMs)
Partner with Compliance (including Compliance Field Monitors) to identify and improve store practices
Partner with AML Compliance to identify and improve store practices regarding AML and OFAC
Partner with Training to ensure all employees are compliant and timely with training requirements, including training required by external partners
Assist in coordinating Western Union reviews or audits and report results to appropriate internal partners
Monitor and ensure user credentials for all products and services are only for active employees, including for Western Union user list
Oversight and assistance in the shredding and the storage of old documents based on local, state, and federal requirements and in accordance with PLS policy
Assist Compliance Department (either Compliance or AML) in obtaining documents and information in connection with regulatory exams, consumer complaints, suspicious activity investigations or as otherwise requested
Visit store locations to provide coaching, additional assistance and answer appropriate questions
Liaison with internal partners to obtain information pursuant to questions from the stores, DMs and DOs regarding compliance issues or audit results
Distribute newsletters from Western Union and other communications as appropriate
Qualifications:
Job Requirements:
3-5 years of experience
Experience with audit/testing, banking, compliance, or a similar function with a specific understanding of internal controls
Knowledge of regulatory compliance risk within financial services institutions from either direct, consultative, and/or supervisory experience(s) is a plus
Certification or experience in audit, risk or compliance preferred
Knowledge of consumer regulations, which may include fair lending, AML, BSA, FCPA, and OFAC, as well as HR Statute requirements, a plus
Self-motivated and ability to work independently
Ability to communicate effectively and influence stakeholders across the organization at varying levels
Excellent analytical, problem solving, and resolution skills and the ability to discern the practical application of regulatory and legal requirements
Effective project management and organizational skills
Proficiency with Microsoft Office Suite
Physical Requirements:
Must be able to sit or stand of long periods of time
Must be able to lift 15 pounds
Benefits:
Benefits for eligible employees include: medical / dental / vision, 401k, vacation, opportunities for advancement, on-going training available. PLS is proud to be an equal employment opportunity employer and drug free work place.
Pay:
The approximate annual wage for the Operations Analyst in California is $64,480.00.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ? Customer Focus ? Integrity and Trust ? Teamwork ? Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Min:
USD $64,480.00/Yr.
PLS®: People. Location. Service
PLS—which stands for People – Location – Service—is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
The Operations Analyst will partner with the PLS stores to ensure field employees are educated, aware and in compliance with internal policies and procedures as well as local, state, and federal regulations. This position will partner with various departments within PLS including but not limited to Compliance, AML Compliance, Human Resources, and Training to advance compliance and field initiatives, and promote learning tools and material on a regular basis.
Responsibilities:
Job Responsibilities:
Conduct monthly store operational assessments in accordance with Operational Analyst examining procedures
Compile and send reports to District Managers (DMs) and Store Managers (SMs)
Partner with Compliance (including Compliance Field Monitors) to identify and improve store practices
Partner with AML Compliance to identify and improve store practices regarding AML and OFAC
Partner with Training to ensure all employees are compliant and timely with training requirements, including training required by external partners
Assist in coordinating Western Union reviews or audits and report results to appropriate internal partners
Monitor and ensure user credentials for all products and services are only for active employees, including for Western Union user list
Oversight and assistance in the shredding and the storage of old documents based on local, state, and federal requirements and in accordance with PLS policy
Assist Compliance Department (either Compliance or AML) in obtaining documents and information in connection with regulatory exams, consumer complaints, suspicious activity investigations or as otherwise requested
Visit store locations to provide coaching, additional assistance and answer appropriate questions
Liaison with internal partners to obtain information pursuant to questions from the stores, DMs and DOs regarding compliance issues or audit results
Distribute newsletters from Western Union and other communications as appropriate
Qualifications:
Job Requirements:
3-5 years of experience
Experience with audit/testing, banking, compliance, or a similar function with a specific understanding of internal controls
Knowledge of regulatory compliance risk within financial services institutions from either direct, consultative, and/or supervisory experience(s) is a plus
Certification or experience in audit, risk or compliance preferred
Knowledge of consumer regulations, which may include fair lending, AML, BSA, FCPA, and OFAC, as well as HR Statute requirements, a plus
Self-motivated and ability to work independently
Ability to communicate effectively and influence stakeholders across the organization at varying levels
Excellent analytical, problem solving, and resolution skills and the ability to discern the practical application of regulatory and legal requirements
Effective project management and organizational skills
Proficiency with Microsoft Office Suite
Physical Requirements:
Must be able to sit or stand of long periods of time
Must be able to lift 15 pounds
Benefits:
Benefits for eligible employees include: medical / dental / vision, 401k, vacation, opportunities for advancement, on-going training available. PLS is proud to be an equal employment opportunity employer and drug free work place.
Pay:
The approximate annual wage for the Operations Analyst in California is $64,480.00.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ? Customer Focus ? Integrity and Trust ? Teamwork ? Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Min:
USD $64,480.00/Yr.
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