Company:
Euronet Worldwide, Inc.
Location: New Orleans
Closing Date: 01/08/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring 2 Junior DevOps Engineers for our New Orleans, LA office.
This position is responsible for providing support for ATM Support of the Americas. This individual is responsible for troubleshooting, automating, integrating, and improving software development and business processes specifically in payments and ATM technology. The Junior Dev Ops Engineer is responsible for solving Level 2 and 3 escalated ATM support issues.
Responsibilities:
Troubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtime.
Provides Level 2 and 3 ATM/ITM support.
Deploys software and graphic packages to ATM/ITM fleet.
ATM/ITM software installation and configuration.
Perform other duties and tasks as assigned.
Troubleshoot and resolve ATM screen flow issues
Participate in ITM implementations.
Requirements
Degree in MIS, Technology, Business, or equivalent work experience
Spanish speaking fluency (Preferred)
Helpdesk support: 1 year (Preferred)
Office 365: 2 years (Preferred)
Telecommunications / Networking Protocols: 1 year (Preferred)
SQL: 1 year (Preferred)
Python or other scripting language: 1 year (Preferred)
PowerShell Scripting: 1 year (Preferred)
XML: 1 year (Preferred)
Knowledge, Skills, and Abilities
Office 365
Problem solving
Demonstrates good judgment, attention to detail, and analytical thinking abilities
Strong customer service skills
Remarkable work ethic and initiative
Prompt and attentive
Confident, outgoing personality
Strong people skills
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position is responsible for providing support for ATM Support of the Americas. This individual is responsible for troubleshooting, automating, integrating, and improving software development and business processes specifically in payments and ATM technology. The Junior Dev Ops Engineer is responsible for solving Level 2 and 3 escalated ATM support issues.
Responsibilities:
Troubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtime.
Provides Level 2 and 3 ATM/ITM support.
Deploys software and graphic packages to ATM/ITM fleet.
ATM/ITM software installation and configuration.
Perform other duties and tasks as assigned.
Troubleshoot and resolve ATM screen flow issues
Participate in ITM implementations.
Requirements
Degree in MIS, Technology, Business, or equivalent work experience
Spanish speaking fluency (Preferred)
Helpdesk support: 1 year (Preferred)
Office 365: 2 years (Preferred)
Telecommunications / Networking Protocols: 1 year (Preferred)
SQL: 1 year (Preferred)
Python or other scripting language: 1 year (Preferred)
PowerShell Scripting: 1 year (Preferred)
XML: 1 year (Preferred)
Knowledge, Skills, and Abilities
Office 365
Problem solving
Demonstrates good judgment, attention to detail, and analytical thinking abilities
Strong customer service skills
Remarkable work ethic and initiative
Prompt and attentive
Confident, outgoing personality
Strong people skills
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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