Company:
McDonald's Corporation
Location: Chicago
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
We’re looking for a Sr. Manager - Tech Lead in our Gaming Integration product area. You’ll lead a team of Associate Tech Leads and developers focused on enabling McDonald’s digital gaming experiences across our eCommerce channels. This consists of the integrating 3rd party and internal gaming platforms into McDonald’s digital commerce channels (Mobile app, Web, KIOSK) supporting an engaging and seamless end-to-end user experience. This role partners closely with the gaming Product Manager to define and implement the user experience for gaming integrations across all channels. This role will work with solution architecture teams to define technical solutions that are reusable, scalable and secure. The role will be responsible for managing product reliability and technical debt, and influencing of prioritization and sequencing of product backlog.
We aspire to create the most engaging digital QSR experiences in the world. This team is integral to enabling McDonald’s marketers to deliver a more personalized and relevant and engaging experience on a global scale. To achieve these outcomes, you’ll collaborate with multiple McDonald’s teams, including other Product teams, Engineering teams, Experience Design, Strategic Insights, Marketing, and Legal.
The ideal candidate for this role:
Significant software development experience, with knowledge of Agile software development process
Experience partnering with stakeholders across an at-scale, complex, global matrixed org setup
Excellent understanding of latest development technologies
Infrastructure and “Infrastructure-as-code” knowledge
Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, and application security
Expert in pair programming, continuous integration, test-driven development & incremental design
Experience in Agile Development, application of Agile techniques and delivery practices
Promotes adoption of Agile methodologies to secure outcome-driven mindset in product teams
Strong communication skills with ability to explain complex technical decisions to non-technical stakeholders
Is a proactive problem solver who can easily flex across front-end and back-end elements and user types (customer, marketer, legal)
Has expertise in incorporating gamified user experiences into both commercial web and mobile applications.
What you’ll do (key responsibilities):
Solution Design: Collaborate with stakeholders to grasp the business goals, user experience, and design prerequisites, and create logical and technical solution designs that fulfill these requirements. Ensure the code development is in line with the architectural, quality and security standards and best practices
Development Squad Leadership: Manage squad capacity and ensure the correct mixture of skill sets and technical expertise required to deliver business objectives. Ensure engineers understand the business context and requirements of the solutions and products. Ensure teams
Manage Product Evolution: Partner with Product Manager to ensure clarity of user stories and acceptance criteria. Influence product backlog prioritization and sequencing to ensure a balance of engineering best practices, cost effectiveness and reliability with features that solve the most important problems.
Technical Subject Matter Expert: Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive. Answer technical questions from the squads and stay accountable for technical solutioning. Act as the mentor to junior TLs
Cross-Functional Stakeholder Management and Collaboration: Develop relationships with Data, Marketing, Legal, Market (country) teams, and others to understand current and future needs. Help product teams resolve and prioritize competing needs by navigating across these stakeholders.
Continuous Product Improvement: Partner with Strategic Insights to measure and drive product and new feature adoption and customer sentiment, while supporting the team to define key performance indicators. Regularly review performance to inform individual and cross-product optimization.
Continuous Engineering Improvement: Evolve and evangelize engineering best practices. Ensure observability of systems and integrations within your domain to improve reliability and reduction of technical debt. Ensure security-based design to reduce customer and brand risk. Ensure high levels of testing coverage and end to end testing processes to derisk deployments. Regularly review performance to inform individual and cross-product optimization.
Maintain documentation standards for all software shipped by the squad
Accountable for deployment of new features including QA, push to production and defect remediation
We’re looking for a Sr. Manager - Tech Lead in our Gaming Integration product area. You’ll lead a team of Associate Tech Leads and developers focused on enabling McDonald’s digital gaming experiences across our eCommerce channels. This consists of the integrating 3rd party and internal gaming platforms into McDonald’s digital commerce channels (Mobile app, Web, KIOSK) supporting an engaging and seamless end-to-end user experience. This role partners closely with the gaming Product Manager to define and implement the user experience for gaming integrations across all channels. This role will work with solution architecture teams to define technical solutions that are reusable, scalable and secure. The role will be responsible for managing product reliability and technical debt, and influencing of prioritization and sequencing of product backlog.
We aspire to create the most engaging digital QSR experiences in the world. This team is integral to enabling McDonald’s marketers to deliver a more personalized and relevant and engaging experience on a global scale. To achieve these outcomes, you’ll collaborate with multiple McDonald’s teams, including other Product teams, Engineering teams, Experience Design, Strategic Insights, Marketing, and Legal.
The ideal candidate for this role:
Significant software development experience, with knowledge of Agile software development process
Experience partnering with stakeholders across an at-scale, complex, global matrixed org setup
Excellent understanding of latest development technologies
Infrastructure and “Infrastructure-as-code” knowledge
Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, and application security
Expert in pair programming, continuous integration, test-driven development & incremental design
Experience in Agile Development, application of Agile techniques and delivery practices
Promotes adoption of Agile methodologies to secure outcome-driven mindset in product teams
Strong communication skills with ability to explain complex technical decisions to non-technical stakeholders
Is a proactive problem solver who can easily flex across front-end and back-end elements and user types (customer, marketer, legal)
Has expertise in incorporating gamified user experiences into both commercial web and mobile applications.
What you’ll do (key responsibilities):
Solution Design: Collaborate with stakeholders to grasp the business goals, user experience, and design prerequisites, and create logical and technical solution designs that fulfill these requirements. Ensure the code development is in line with the architectural, quality and security standards and best practices
Development Squad Leadership: Manage squad capacity and ensure the correct mixture of skill sets and technical expertise required to deliver business objectives. Ensure engineers understand the business context and requirements of the solutions and products. Ensure teams
Manage Product Evolution: Partner with Product Manager to ensure clarity of user stories and acceptance criteria. Influence product backlog prioritization and sequencing to ensure a balance of engineering best practices, cost effectiveness and reliability with features that solve the most important problems.
Technical Subject Matter Expert: Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive. Answer technical questions from the squads and stay accountable for technical solutioning. Act as the mentor to junior TLs
Cross-Functional Stakeholder Management and Collaboration: Develop relationships with Data, Marketing, Legal, Market (country) teams, and others to understand current and future needs. Help product teams resolve and prioritize competing needs by navigating across these stakeholders.
Continuous Product Improvement: Partner with Strategic Insights to measure and drive product and new feature adoption and customer sentiment, while supporting the team to define key performance indicators. Regularly review performance to inform individual and cross-product optimization.
Continuous Engineering Improvement: Evolve and evangelize engineering best practices. Ensure observability of systems and integrations within your domain to improve reliability and reduction of technical debt. Ensure security-based design to reduce customer and brand risk. Ensure high levels of testing coverage and end to end testing processes to derisk deployments. Regularly review performance to inform individual and cross-product optimization.
Maintain documentation standards for all software shipped by the squad
Accountable for deployment of new features including QA, push to production and defect remediation
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