Digital Operations Analyst

We are seeking a highly skilled and motivated Release and Environments Management Specialist to join our Digital Engineering Operations team. This role will support our Digital Release Management and Environments Management functions by tracking and driving strategic work efforts, identifying and implementing process improvements, maintaining team documentation, and coordinating test environment needs for strategic initiatives. This role will be key to ensuring the team stays focused on our strategic goals of modernization, automation, and engineering excellence.

 

Key Responsibilities:

Project Management: Own the project plan for our release automation strategy and other modernization and improvement initiatives.

Process Improvement: Identify and implement process improvements to enhance release and environments management functions.

Documentation: Create, maintain, and improve team documentation in Confluence.

Take ownership: Proactively drive resolution of escalated environment outages, team blockers, and other impediments with unclear ownership.

Environment Coordination: Partner with delivery and tech leads from development teams of incoming strategic initiatives to identify special environment needs and track the status of environment configuration activities.