Company:
Sigma Inc
Location: Boston
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
3502 CRM Assistant Vice President , Boston, MA Full Time
Sigma Systems is currently looking for a CRM Assistant Vice President to work onsite with our team in Boston, MA.
Hybrid (local to Boston) preferred
Description :
Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? We're seeking applicants with diverse skills and experience to join the Client Information Services & Technology (IS&T) community.
We are in search of a CRM Assistant Vice President to join our Information Services and Technology (IS&T) Applications team! As a member of the senior management team, the Assistant Vice President for Constituent Relationship Management (CRM) is a leader who sets the technical vision for various platforms, partnering with the business clients on strategic direction.
Responsibilities :
Lead strategy, planning, development, release and operations of university wide applications and data integration services
Oversees direct staff who have full-service ownership responsibility for various CRM functions within Applications.
Foster staff development.
Coaches and manages director level resources, is responsible for vendor relationship management and the implementation of efficient business processes, aligning with industry best practices.
Partner with central business owners as well as other university stakeholders to develop solutions to address their needs, and to set priorities and time frames for support and maintenance; ensure open and effective communication between the various application teams and stakeholders. Lead strategy, planning, development, release and operations of university wide applications and data integration services.
Perform the critical role of service owner or oversee the service management for CRM related applications.
Key activities include leading the implementation of software development and support best practices, providing leadership and team building actions, fostering collaboration with other areas of IS&T and business areas, assessment and implementing vendor packaged solutions.
Requirements:
Education:
A bachelor's degree in a technology or business-related field such as computer science, information systems, mathematics, or business administration is required.
A master's degree or relevant experience or certifications (e.g., PMP, Scrum, ITIL, TOGAF) is preferred but not required.
Experience:
Minimum of 12 years of direct experience, with 8 years in a leadership role.
Experience in Higher Educations is desirable.
Technical Skills:
CRM expertise: Significant knowledge of CRM solutions use in Higher education, such as (url removed), Blackbaud, Slate, and/or Liaison, is essential.
Data integration: Knowledge of integrating CRM systems with other applications and data sources.
Software development: Understanding of software development best practices and methodologies.
CRM governance: Ability to establish and enforce CRM governance processes and policies, ensuring data quality, security, and compliance.
Strong Leadership and Management Skills
Strong Communication and Collaboration Skills
Sigma Systems is currently looking for a CRM Assistant Vice President to work onsite with our team in Boston, MA.
Hybrid (local to Boston) preferred
Description :
Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? We're seeking applicants with diverse skills and experience to join the Client Information Services & Technology (IS&T) community.
We are in search of a CRM Assistant Vice President to join our Information Services and Technology (IS&T) Applications team! As a member of the senior management team, the Assistant Vice President for Constituent Relationship Management (CRM) is a leader who sets the technical vision for various platforms, partnering with the business clients on strategic direction.
Responsibilities :
Lead strategy, planning, development, release and operations of university wide applications and data integration services
Oversees direct staff who have full-service ownership responsibility for various CRM functions within Applications.
Foster staff development.
Coaches and manages director level resources, is responsible for vendor relationship management and the implementation of efficient business processes, aligning with industry best practices.
Partner with central business owners as well as other university stakeholders to develop solutions to address their needs, and to set priorities and time frames for support and maintenance; ensure open and effective communication between the various application teams and stakeholders. Lead strategy, planning, development, release and operations of university wide applications and data integration services.
Perform the critical role of service owner or oversee the service management for CRM related applications.
Key activities include leading the implementation of software development and support best practices, providing leadership and team building actions, fostering collaboration with other areas of IS&T and business areas, assessment and implementing vendor packaged solutions.
Requirements:
Education:
A bachelor's degree in a technology or business-related field such as computer science, information systems, mathematics, or business administration is required.
A master's degree or relevant experience or certifications (e.g., PMP, Scrum, ITIL, TOGAF) is preferred but not required.
Experience:
Minimum of 12 years of direct experience, with 8 years in a leadership role.
Experience in Higher Educations is desirable.
Technical Skills:
CRM expertise: Significant knowledge of CRM solutions use in Higher education, such as (url removed), Blackbaud, Slate, and/or Liaison, is essential.
Data integration: Knowledge of integrating CRM systems with other applications and data sources.
Software development: Understanding of software development best practices and methodologies.
CRM governance: Ability to establish and enforce CRM governance processes and policies, ensuring data quality, security, and compliance.
Strong Leadership and Management Skills
Strong Communication and Collaboration Skills
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