Company:
Expedite Technology Solutions
Location: Dover
Closing Date: 22/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title: Network Administrator – Service Desk 2
Type: Contract
Start Date: 08/19/2024
End Date: 06/30/2025
Location: Onsite – Dover, DE
General Description:
This full performance level position supports all aspects of LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operations and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Minimum Qualifications:
Applicant must have education, training and/or experience demonstrating competence in each of the following areas:
Knowledge of the methods and techniques for installing, testing, and configuring networks as well as the associated wiring, network dependent devices and infrastructure components.
Knowledge of the methods and techniques for troubleshooting, diagnosing and resolving network problems.
Ability to communicate effectively.
Essential Functions:
Configures, installs, tests, troubleshoots, repairs and monitors operation of LAN hardware/software including desktop computers, data/voice/video communication systems, including peripheral devices, wiring and cabling to ensure connectivity and functionality.
Identifies and resolves network and telecommunication system malfunctions including connectivity and functionality for mainframe and remote access and other connections/interfaces; start/restart network after disruptions or failures using computer diagnostic tools and software; run system backups; resolves desktop computer problems.
Provides customer service through central help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Maintains database of user problems and resolution. Performs routine network systems administration to include, but not limited to the addition/deletion of user and hardware/software defining.
Type: Contract
Start Date: 08/19/2024
End Date: 06/30/2025
Location: Onsite – Dover, DE
General Description:
This full performance level position supports all aspects of LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operations and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Minimum Qualifications:
Applicant must have education, training and/or experience demonstrating competence in each of the following areas:
Knowledge of the methods and techniques for installing, testing, and configuring networks as well as the associated wiring, network dependent devices and infrastructure components.
Knowledge of the methods and techniques for troubleshooting, diagnosing and resolving network problems.
Ability to communicate effectively.
Essential Functions:
Configures, installs, tests, troubleshoots, repairs and monitors operation of LAN hardware/software including desktop computers, data/voice/video communication systems, including peripheral devices, wiring and cabling to ensure connectivity and functionality.
Identifies and resolves network and telecommunication system malfunctions including connectivity and functionality for mainframe and remote access and other connections/interfaces; start/restart network after disruptions or failures using computer diagnostic tools and software; run system backups; resolves desktop computer problems.
Provides customer service through central help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Maintains database of user problems and resolution. Performs routine network systems administration to include, but not limited to the addition/deletion of user and hardware/software defining.
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