IT Support Specialist

Company:  Oxford Solutions, Inc
Location: Philadelphia
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Direct hire opportunity for an IT Support Specialist.

The ideal candidate will have at least 5 years of IT technical support experience, preferably within an MSP consulting environment. Any experience supporting CAD programs would be a plus.

In this role you will be proving technical support to architectural firms to troubleshoots computer, networks, printers and CAD issues.

You will be working on servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers along with a variety of other IT related systems and software for clients.

Requirements

Bachelor's degree

5+ years of IT support experience

MSP support experience highly preferred with great client interaction skill

Knowledge of RMM and CRM software a plus

CAD support experience a plus

Great troubleshooting skills with ability to work independently.

Must have a valid driver's license and reliable transportation. Travel and other job related expenses will be reimbursed

Our client offers health insurance, dental insurance, generous paid vacation time, a retirement savings account, and more.

IT Support Specialist - MSP - (phone number removed)
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