Technical Support Analyst - Philadelphia, PA

Title – Technical Support Analyst

Position – Fulltime

Location – Philadelphia , PA

Salary-$Open(Best Possible)

Required Skills:

Implementation, maintenance and support of server environments, local and wide area networks at al locations.

May require sitting for extended periods of time.

Light lifting and/or carrying, not to exceed 50 lbs.

Manual dexterity and fine motor skills

Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree).

Interest in an knowledge of personal computer hardware and software.

Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support.

Knowledge about Active Directory and VCOIP.

Minimum 2 years’ support experience with cellular phones and tablets.

Excellent customer service skills; able to deal with people in pressure situations.

Personal integrity and strong work ethic.

Good customer service skills; able to deal professionally with people in pressure situations.

A valid driver’s license with an acceptable driving record and available for regional travel.

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!.