Detroit, MI - IT - DTMB - Agency Services - MGCB - Technical Support 3

Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with fully onsite work schedule confirmed, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use Formstack link: (url removed).

Prescreening questions (attached) are required for this position.

- The State of Michigan is looking for: Technical Support 3
- Bill Rate: /hr
- Close to Submissions on: 11/6 at 10AM EST.
- Interviews: Interviews will be held onsite at 3062 W Grand Blvd, Detroit, MI, 48202. Candidates must be available for an in-person interview.
- Duration: 1 year with extension likely
- Position location: 3062 W Grand Blvd, Detroit, MI, 48202. Please note: This is a fully in-person position. Candidates for this role will be required to be ONSITE 5x a week at 3062 W Grand Blvd, Detroit, MI, 48202.
- Local candidates only. Please do not submit candidates who will need to relocate.

Clear and concise communication skills required.

Top Skills & Years of Experience Required:
- Minimum of 3+ years of IT experience is required
- Minimum of 3+ years of customer service experience is required.
- Please See Full Job Description Attached for full list of requirements.

Parking: There are 3 parking lots near Cadillac Place that offer Monthly Rates ranging from - per month. There are also some side daily lots that may be available.

Please note: Resource will not be able to gamble within casinos or participate in online gaming in the State of Michigan.

NEW Interview Attachment Functionality: When you receive an interview request, you will now receive a notification if an attachment is required with the request. As previously required for the SOMI, a current screenshot photo of your candidate is required when they receive an interview request. This now must be uploaded BEFORE you can accept the interview request and cannot be edited after the interview is accepted. This will need to be added when you approve the interview. Attachment instructions will be listed within the interview request. This MUST be uploaded as a PDF file.