Lead Technician - IT Infrastructure Support

Qualifications:

Network administration:
- Familiarity with wired and wireless network architecture
- Configuration of network switches, routers, SDWAN, etc.
- Troubleshooting LAN/WAN infrastructure
- Maintain and upgrade network cabling within the Data Center and building cabinets

End User Device support:
- End user support and customer service experience
- Experience with Windows 10 and 11 deployment and troubleshooting
- Printers, Scanners, Label Printers
- Office 365, SharePoint
- Manage requests and incidents within a service desk tool

Server Administration:
- Operating System Windows Server 2016 – 2022
- Administering sharing and folder privileges
- Racking, cabling and commissioning servers
- Backup and storage
- Server monitoring and optimization

Firewall:
- General familiarity of firewall technology, configuration, rules, etc.
- Experience working in DMZ and Process Control Networks

Must be able to lift 40 lbs.
MUST BE A US CITIZEN

Responsibilities:

- Support of general purpose and manufacturing business network systems sitewide.
- Support of network security and business infrastructure for facility.
- Bridges gap between DuPont in house knowledge and remote support teams.
- Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.
- Requires strong communications and troubleshooting capabilities

Comments/Special Instructions

CANDIDATE MUST BE A US CITIZEN DUE TO EXPORT CONTROLS FOR THIS SITE.