Company:
Ampcus Incorporated
Location: Washington Highlands
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description:
The purpose of this position is to build and administer all information technology related network infrastructure in a group which manages all data center, network, data, voice and telephony infrastructure. Provides support on these systems, and responds to outages within established SLAs. The level IV position requires expert knowledge in specialized network technologies. Must be contactable on mobile phone. Will support monthly Saturday maintenance and off-hours software deployments when a timed network change is required.
ESSENTIAL DUTIES
Build new infrastructure (data center, wireless and wired network, data, load balancing, voice, telephony, wiring and UPS) including design, planning, risk assessment, implementation, and documentation. Follow procedures, change management best practices, and ensure availability and maintenance of disaster recovery stance. Projects will include those driven by Systems Operations, and those driven by other IT, and business groups - 50%
Maintain network and systems by managing product and capabilities roadmaps, establishing maintenance procedures, work with Systems Administrators and other engineers to perform regular maintenance, work with Security team to ensure network compliance 20%
Perform Infrastructure Monitoring (setting up and monitoring alerts, events, notifications and reports on network environments), and working with Systems Administrators to guide proactive monitoring 20%
Respond to tier 2 service desk tickets, production outages to SLA and procedure 10%
Length of Experience: 8 - 9 years
Technical Experience
Routing and Switching, 8+ years
IP Telephony, 3+ years
Firewall Maintenance, 5+ years
Load balancers, 4+ years
Linux or Windows OS, 3+ years
MS networking , 3+ years
Storage, 3+ years
Virtualized environments, 3+ years
Network and System Monitoring, 3 + years
Scripting, 3+ years
Desired Experience:
Wireless Network technology, especially Cisco, and especially where management controllers are deployed
Cisco phone systems
Cisco UCS
Network Security
Implementing QoS initiatives to support video and voice communications
Implementing and supporting BGP
Firewall administration and configuration with sophisticated understanding of ports, protocols, and routing and switching in a firewalled, wide-area network VMware
Microsoft Active Directory experience with design, migrations, use of elements like group policies
Understanding of communications/telecommunications circuits
Building and maintaining networks to meet compliance with NIST, FISMA and other certifications, standards, and guidance
Managerial Experience: Mentoring experience of other Network Engineers is a plus.
Special Skills:
" Preparing and delivering information in a concise, professionally written format
" Preparing documentation on systems, processes or procedures, including network and workflow documents
" Preparing and presenting information to staff in a formal & informal setting
" Working in teams, task forces, etc.
" Directing/coordination work among teams, groups, etc.
" Developing and/or creating new or more effective ideas, approaches, etc.
" Developing and/or creating methods, procedures, training, etc.
" Developing and formulating short-range plans/decisions
" Analyzing and developing solutions to problems
" Providing some technical support
" Managing various projects, work, technical support, etc.
" Providing outstanding customer service
" Developing and maintaining positive customer rapport
" Computer skills
" Organizational skills
" Excellent interpersonal and communication skills
" Ability to lift 15 25 pounds
Job Description:
The purpose of this position is to build and administer all information technology related network infrastructure in a group which manages all data center, network, data, voice and telephony infrastructure. Provides support on these systems, and responds to outages within established SLAs. The level IV position requires expert knowledge in specialized network technologies. Must be contactable on mobile phone. Will support monthly Saturday maintenance and off-hours software deployments when a timed network change is required.
ESSENTIAL DUTIES
Build new infrastructure (data center, wireless and wired network, data, load balancing, voice, telephony, wiring and UPS) including design, planning, risk assessment, implementation, and documentation. Follow procedures, change management best practices, and ensure availability and maintenance of disaster recovery stance. Projects will include those driven by Systems Operations, and those driven by other IT, and business groups - 50%
Maintain network and systems by managing product and capabilities roadmaps, establishing maintenance procedures, work with Systems Administrators and other engineers to perform regular maintenance, work with Security team to ensure network compliance 20%
Perform Infrastructure Monitoring (setting up and monitoring alerts, events, notifications and reports on network environments), and working with Systems Administrators to guide proactive monitoring 20%
Respond to tier 2 service desk tickets, production outages to SLA and procedure 10%
Length of Experience: 8 - 9 years
Technical Experience
Routing and Switching, 8+ years
IP Telephony, 3+ years
Firewall Maintenance, 5+ years
Load balancers, 4+ years
Linux or Windows OS, 3+ years
MS networking , 3+ years
Storage, 3+ years
Virtualized environments, 3+ years
Network and System Monitoring, 3 + years
Scripting, 3+ years
Desired Experience:
Wireless Network technology, especially Cisco, and especially where management controllers are deployed
Cisco phone systems
Cisco UCS
Network Security
Implementing QoS initiatives to support video and voice communications
Implementing and supporting BGP
Firewall administration and configuration with sophisticated understanding of ports, protocols, and routing and switching in a firewalled, wide-area network VMware
Microsoft Active Directory experience with design, migrations, use of elements like group policies
Understanding of communications/telecommunications circuits
Building and maintaining networks to meet compliance with NIST, FISMA and other certifications, standards, and guidance
Managerial Experience: Mentoring experience of other Network Engineers is a plus.
Special Skills:
" Preparing and delivering information in a concise, professionally written format
" Preparing documentation on systems, processes or procedures, including network and workflow documents
" Preparing and presenting information to staff in a formal & informal setting
" Working in teams, task forces, etc.
" Directing/coordination work among teams, groups, etc.
" Developing and/or creating new or more effective ideas, approaches, etc.
" Developing and/or creating methods, procedures, training, etc.
" Developing and formulating short-range plans/decisions
" Analyzing and developing solutions to problems
" Providing some technical support
" Managing various projects, work, technical support, etc.
" Providing outstanding customer service
" Developing and maintaining positive customer rapport
" Computer skills
" Organizational skills
" Excellent interpersonal and communication skills
" Ability to lift 15 25 pounds
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