Systems Administrator I (Onsite/Hybrid)

DPP is seeking a Systems Administrator (junior level) for an opportunity in Columbia, SC. This role requires the ability to obtain a US security clearance.

 

Work arrangement:

Onsite for training during the first 6 months; hybrid after training (3 days onsite, 2 days offsite)

W2 position; 12 months

US Citizen. This role requires the ability to obtain a security clearance. Candidates must have lived in the US for 3 of the past 5 years or meet other eligibility requirements. 

Summary:

The Junior Systems Administrator will serve on a Tier 2 technical support helpdesk, staffed to provide remote, over-the-phone administration, support, and technical assistance to federal IT Systems Manager Staff in 94 distributed offices.

The Junior Systems Administrator must possess a solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails. 

Minimum required education, experience, and skills:

Associate’s degree in Computer Science or related field

OR, CompTIA A+ certification

OR, 2 years of IT help desk support experience in a Windows Active Directory environment

OR, 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support

AND, Ability to attain a US security clearance 

Preferred qualifications:

Tier 2 IT help desk experience

IT systems monitoring experience 

Soft skills:

Teamwork

Conflict resolution

Time management

Problem solving

Adaptability

Critical thinking

Communication (verbal & written)

Active listening

Detail oriented

Dependability

Emotional intelligence 

Skill sets anticipated:

Ability and knowledge to perform primary systems administration and support for systems and equipment in a Windows Active Directory environment, to include steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.

Expertise and technical proficiencies in providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques. Ability to execute routine updates to deployed systems. Experience in monitoring OS and security patching. Able to support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM. Able to leverage Printer and Multifunction printer enterprise management tools. A proficient background in administration, monitoring and steady-state maintenance support is required. Understanding of enterprise-level server and desktop systems and latest Microsoft Server technologies to include supporting deployed hardware and software. Ability to support steady-state enterprise-wide upgrades and changes to associated systems. Ability to monitor systems to ensure compliance with enterprise-wide standards.

Knowledge and experience in supporting steady-state systems Backup, Restore and Recovery procedures. 

Interested? Learn more:

Click the apply button or contact our recruiter Carolyn at (url removed) to learn more about this position (#(phone number removed).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

US Citizens Only: This role requires the ability to obtain a US security clearance. Candidates must have lived in the US for 3 of the past 5 years or meet other eligibility requirements. EOE/AA/V/D