Desktop Support Specialist

Company:  Solugenix Corporation
Location: Seattle
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Desktop Support Specialist $27 - $29/hr

Downtown Seattle, WA (Onsite)

Contract to hire

Job ID (phone number removed)

Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to hire opportunity based in Downtown Seattle, WA (Onsite).

Qualifications:

Requires 3+ years of related work experience.

Desktop support for both MAC and Windows.

Knowledge of data backup and recovery tools.

Installing, upgrading, and migrating of PC's.

Break/fix for both MAC and Window OS.

Able to document service tickets.

Configuring hardware and applications.

Configuring network connectivity.

No imaging or shipping experience will be needed.

Certification:

A+ Certification is a huge plus but not a must have.

Responsibilities:

Provide onsite support to users with operational and technical support.

Resolve incidents and problems associated with end user equipment.

Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file service.

Provide repair and maintenance for mobile devices.

Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).

Provide software break/fix services and replacement of non-warranty assets for end users.

Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.

Configure and support end-users on mobile computing platforms.

Deskside support services as required.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $27/hour to $29/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client:

Our client is a nationwide IT Service provider for many fortune 500/100 companies.

About Solugenix

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

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