Company:
PRI Global
Location: O'Fallon
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Overview:
Provide technical support for Finance Company s operations environment. Analyze information to determine Finance Company performance and areas of improvement. Test and verify the Finance Company infrastructure to ensure it meets specifications and requirements
Major Accountabilities:
" Monitor and take corrective action for problems while minimizing customer impact.
" Create and/or update internal tickets to document monitoring and recovery steps.
" Perform routine maintenance procedures as required by policy or procedure.
" Maintain metrics as defined by management.
Education:
" Bachelor s degree or equivalent experience
Knowledge / Experience:
" Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering,MPLS.
" a` This is the objective since they might not know our environment a` OCC Entry Level -- -- Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.
" "Firewall experience
" 1 year or relevant experience required
Skills/ Abilities:
" Effective problem/troubleshooting skills written and verbal communication skills; organization and interpersonal skills.
Work Conditions:
" Some on-call responsibility and occasional off hours work required.
" 12 Hour Shift work.
" Work one weekend day per work week."
Provide technical support for Finance Company s operations environment. Analyze information to determine Finance Company performance and areas of improvement. Test and verify the Finance Company infrastructure to ensure it meets specifications and requirements
Major Accountabilities:
" Monitor and take corrective action for problems while minimizing customer impact.
" Create and/or update internal tickets to document monitoring and recovery steps.
" Perform routine maintenance procedures as required by policy or procedure.
" Maintain metrics as defined by management.
Education:
" Bachelor s degree or equivalent experience
Knowledge / Experience:
" Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering,MPLS.
" a` This is the objective since they might not know our environment a` OCC Entry Level -- -- Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.
" "Firewall experience
" 1 year or relevant experience required
Skills/ Abilities:
" Effective problem/troubleshooting skills written and verbal communication skills; organization and interpersonal skills.
Work Conditions:
" Some on-call responsibility and occasional off hours work required.
" 12 Hour Shift work.
" Work one weekend day per work week."
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