Company:
Charles IT
Location: Middletown
Closing Date: 28/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Us: Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our team, which makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development, and team member input, all in a comfortable family-friendly culture.
Due to continued growth, we are currently seeking to add a Systems Administrator to our team! System Administrators at Charles IT primarily serve as field and escalations support to our clients while performing the job functions below.
Day-to-day responsibilities:
Provide support and troubleshooting to resolve technical issues for end users
Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
Support of virtual environments including VMware, and Hyper-V
Support backup and disaster recovery solutions
Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
Document internal processes and procedures related to duties and responsibilities
Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
Requirements
5 or more years of experience is preferred
MCSA, VCP, CCNA certifications are a plus
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 platforms a plus.
Superior communication skills required
Ability to multi-task and function collaboratively as a member of a fast-paced, client-orientated team
Enthusiastic and dedicated to the challenges of a growing company and client base
Self-starter with the ability to perform independently with little or no supervision
High level of organization; strong attention to detail
Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!
Benefits
Benefits: Charles IT offers a competitive benefits program including Health, Life, Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, professional development and so much more!
Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.
Due to continued growth, we are currently seeking to add a Systems Administrator to our team! System Administrators at Charles IT primarily serve as field and escalations support to our clients while performing the job functions below.
Day-to-day responsibilities:
Provide support and troubleshooting to resolve technical issues for end users
Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
Support of virtual environments including VMware, and Hyper-V
Support backup and disaster recovery solutions
Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
Document internal processes and procedures related to duties and responsibilities
Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
Requirements
5 or more years of experience is preferred
MCSA, VCP, CCNA certifications are a plus
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 platforms a plus.
Superior communication skills required
Ability to multi-task and function collaboratively as a member of a fast-paced, client-orientated team
Enthusiastic and dedicated to the challenges of a growing company and client base
Self-starter with the ability to perform independently with little or no supervision
High level of organization; strong attention to detail
Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!
Benefits
Benefits: Charles IT offers a competitive benefits program including Health, Life, Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, professional development and so much more!
Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.