Company:
Conexess Group, LLC
Location: Bloomington
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Associate. This is a long-term opportunity with a competitive compensation package.
Responsibilities:
Primary role will include the support of business staff with typical Desktop Support issues involving hardware, software and network connectivity.
May also be tasked with hardware deployments, collections and Asset Management.
Will provide guidance, assistance, coordination and follow-up on client questions and resolve complex problems or malfunctions of all systems, applications, hardware and software.
Will require the ability to efficiently support our customers both onsite and remotely.
Some flexibility in work schedule may be required as well.
Qualifications:
Associates Degree in Computer Science or a related discipline preferred and up to two years of experience in IT or an equivalent combination of education and work experience.
Requires good analytical and communication skills, sound judgment, and the ability to work effectively with business client and IT staff.
Experience with Microsoft Office 365 products, app installation methods, desktop connectivity, printers, mobile devices, networking, Remote Support.
Familiarity with ticket logging systems; the ability to update and note tickets in a timely and professional manner.
Experience with ServiceNow is a plus.
Mac expereince is a plus.
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Associate. This is a long-term opportunity with a competitive compensation package.
Responsibilities:
Primary role will include the support of business staff with typical Desktop Support issues involving hardware, software and network connectivity.
May also be tasked with hardware deployments, collections and Asset Management.
Will provide guidance, assistance, coordination and follow-up on client questions and resolve complex problems or malfunctions of all systems, applications, hardware and software.
Will require the ability to efficiently support our customers both onsite and remotely.
Some flexibility in work schedule may be required as well.
Qualifications:
Associates Degree in Computer Science or a related discipline preferred and up to two years of experience in IT or an equivalent combination of education and work experience.
Requires good analytical and communication skills, sound judgment, and the ability to work effectively with business client and IT staff.
Experience with Microsoft Office 365 products, app installation methods, desktop connectivity, printers, mobile devices, networking, Remote Support.
Familiarity with ticket logging systems; the ability to update and note tickets in a timely and professional manner.
Experience with ServiceNow is a plus.
Mac expereince is a plus.
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