Company:
Triune Infomatics
Location: Oakland
Closing Date: 02/08/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role: Desktop Support Technician (Level 1 or 2)
Location: 31 Embarcadero, Oakland, CA 94606 (Onsite all 5 days)
Duration: 3+ months
Job Description: The consultants will provide technical support and assistance to end-users at our San Leandro, Oakland, and Hayward locations. This position requires expertise in hardware deployment, Windows refresh, rack, and stack procedures, and a valid CA driver's license.
Responsibilities:
" Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
" Install, configure, and troubleshoot hardware and software components, including desktops, laptops, printers, scanners, and peripherals.
" Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
" Conduct Windows refresh activities, including operating system installations, software updates, and data migration.
" Provide exceptional customer service and ensure a positive end-user experience.
Qualifications:
" Previous experience in a desktop support role, preferably at Level 1 or Level 2.
" Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
" Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
" Familiarity with software deployment and patching methodologies.
" Solid understanding of network connectivity, TCP/IP, and basic network troubleshooting.
" Valid California driver's license with a clean driving record.
Location: 31 Embarcadero, Oakland, CA 94606 (Onsite all 5 days)
Duration: 3+ months
Job Description: The consultants will provide technical support and assistance to end-users at our San Leandro, Oakland, and Hayward locations. This position requires expertise in hardware deployment, Windows refresh, rack, and stack procedures, and a valid CA driver's license.
Responsibilities:
" Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
" Install, configure, and troubleshoot hardware and software components, including desktops, laptops, printers, scanners, and peripherals.
" Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
" Conduct Windows refresh activities, including operating system installations, software updates, and data migration.
" Provide exceptional customer service and ensure a positive end-user experience.
Qualifications:
" Previous experience in a desktop support role, preferably at Level 1 or Level 2.
" Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
" Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
" Familiarity with software deployment and patching methodologies.
" Solid understanding of network connectivity, TCP/IP, and basic network troubleshooting.
" Valid California driver's license with a clean driving record.
Share this job