Company:
Abacus Service Corporation
Location: Austin
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
IT STAFFING SERVICES SOLICITATION UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
RFO DIR-CPO-TMP-445
Solicitation Reference Number: (phone number removed)
Working Title: Systems Analyst 2
Title/Level: Systems Analyst 2
Category: Applications/Software Development
Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
This position serves as a hands-on System Administrator for HHSC Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands-on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with MuleSoft, DocuSign, and Azure Data Factory is also a plus. The HHSC Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
7
Required
Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices.
7
Required
Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum.
7
Required
Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products.
7
Required
Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions.
5
Preferred
Experience in implementing various authentication protocols (oAuth) to integrate 3rd party applications. Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.).
3
Preferred
Experience with Salesforce integration tools like MuleSoft, Azure Data Factory and Jitterbit.
2
Preferred
Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.
2
Preferred
Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc.
2
Preferred
Agile Software Development Methodologies Experience.
III. TERMS OF SERVICE
Services are expected to start 09/01/2024 and are expected to complete by 02/28/2025. Total estimated hours per Candidate shall not exceed 1000 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
The primary work location(s) will be at 701 W 51st Street Austin, TX 78751. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE (Required)
Services are expected to start on or around September 1, 2024 and are expected to completed by August 31, 2025. Total estimated hours per Candidate shall not exceed 1984 hours for FY25. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
WORK HOURS AND LOCATION (Required)
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 701 W 51st St, Austin, Texas 78751.
Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas).
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
A vendor's submission of a candidate may be disqualified if :
The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal.
Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR).
The vendor submits more than one candidate for the same competitive solicitation, or RFR.
The vendor submits a candidate after the response period for a competitive solicitation, or RFR.
The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting: Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level
Example: (phone number removed), Sanders Technologies, Jane Doe, Project Lead 3
Vendors should input their candidate information in the vendor DIR ITSAC Portal. Once completed, the vendor should submit that candidate resume to
The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
IT STAFFING SERVICES SOLICITATION UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
RFO DIR-CPO-TMP-445
Solicitation Reference Number: (phone number removed)
Working Title: Systems Analyst 2
Title/Level: Systems Analyst 2
Category: Applications/Software Development
Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
This position serves as a hands-on System Administrator for HHSC Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands-on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with MuleSoft, DocuSign, and Azure Data Factory is also a plus. The HHSC Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
7
Required
Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices.
7
Required
Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum.
7
Required
Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products.
7
Required
Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions.
5
Preferred
Experience in implementing various authentication protocols (oAuth) to integrate 3rd party applications. Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.).
3
Preferred
Experience with Salesforce integration tools like MuleSoft, Azure Data Factory and Jitterbit.
2
Preferred
Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.
2
Preferred
Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc.
2
Preferred
Agile Software Development Methodologies Experience.
III. TERMS OF SERVICE
Services are expected to start 09/01/2024 and are expected to complete by 02/28/2025. Total estimated hours per Candidate shall not exceed 1000 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
The primary work location(s) will be at 701 W 51st Street Austin, TX 78751. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE (Required)
Services are expected to start on or around September 1, 2024 and are expected to completed by August 31, 2025. Total estimated hours per Candidate shall not exceed 1984 hours for FY25. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
WORK HOURS AND LOCATION (Required)
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 701 W 51st St, Austin, Texas 78751.
Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas).
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
A vendor's submission of a candidate may be disqualified if :
The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal.
Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR).
The vendor submits more than one candidate for the same competitive solicitation, or RFR.
The vendor submits a candidate after the response period for a competitive solicitation, or RFR.
The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting: Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level
Example: (phone number removed), Sanders Technologies, Jane Doe, Project Lead 3
Vendors should input their candidate information in the vendor DIR ITSAC Portal. Once completed, the vendor should submit that candidate resume to
The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
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