IT Service Desk associate

IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.  

This position is onsite and pays $25 an hour.

 

What you will be doing: 

- Remote, helpdesk and desktop support for all issues – hardware, software, application, and imaging

- Remote, helpdesk support through VPN

- Supporting Windows 10 and O365 environment

- PC Imaging using SCCM

- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

 

What you will need: 

- 3-6+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support 

- Experience with Active Directory Azure, AD Azure

- Experience with remote support through VPN

- Experience with MFA – Multi-Factor Authentication

- Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations 

- Office 365, O365 

- Operational break/fix support

- Experience supporting Windows 10  

 

Work Ability: 

- Ability to lift up to approx. 40-50+ lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.