Operations Analyst

Company:  LanceSoft Inc
Location: Foster City
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Operations Analyst

Location: Hybrid Foster City, CA - 3 days a week onsite and two days remote

Duration : 6 months contract

Pay Range : $30.00 - $38.00 USD hourly on W2

Job Description:

" Strictly complying with contract terms and SOX controls to manage day-to-day activities of Gilead s Trade organization within Managed Markets Strategy & Operations (MSO) department

" Evaluating daily orders received from direct customers against inventory data feeds to ensure contractually defined inventory limits are not exceeded.

" Monitoring internal metric reports to identify when direct customers are running low on inventory and proactively reaching out to buyers to understand their stocking plans.

" Engaging with indirect customers, in cooperation with the sales team, to understand stocking issues in the field and communicate them appropriately to buyers and account management

" Reviewing direct and indirect customer returns, leveraging reports and resources to apply the appropriate credit values according to Gilead s return policies.

" Collaborating with 3rd party logistics service providers and data warehouse vendors

" Cross-functionally supporting internal colleagues (e.g., Supply Chain, Legal, Finance, Quality, IT, Audits, etc.) to work toward Gilead s business goals & objectives

" Following Gilead s policies to maintain and improve the company s level of customer service to direct and indirect customers.

" Serving as a resource to colleagues within the Trade organization (Operations, Strategy, Contracting, and Relations) to support contracting strategy, analytics, and recommendations

" Performing ad-hoc reporting, analytics, and documentation requests according to business need

Knowledge, Experience, and Skills:

" Bachelor s degree in Business Administration, Supply Chain, Economics, Finance, Engineering or related fields

" 3+ years of pharmaceutical or biotech industry preferred

" Able to multi-task, self-start, and dynamically prioritize ad-hoc deliverables versus day-to-day tasks with high attention to detail and a professional demeanor in a deadline intensive environment

" Able to analyze data from multiple sources and communicate findings in a clear and organized manner

" Able to make decisions, influence peers, and solve problems while working collaboratively and respectfully in a team structure

" Demonstrated ability to effectively and productively communicate both orally and in writing

" Proficiency in MS Office applications (Advanced in Excel) is required

" Working knowledge of contracts and regulations, advisories, methodologies, and standard operating procedures is preferred

" Industry knowledge of pharmaceutical business standards and regulations is preferred

" Working knowledge of ERP systems (Oracle/SAP), Business Intelligence (OBIEE), Trade data platforms (Integrichain or Valuecentric), EDI data sets (852/867), and visualization tools (Tableau) is preferred.
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