Company:
A.C. Coy
Location: Seward
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
Location: onsite near Seward, PA
Job Type: Full Time/Permanent
Work Authorization: No sponsorship
The A.C.Coy Company has an immediate need for a Systems Analyst for a full time opportunity. This person will be responsible for testing, troubleshooting, and supporting internal systems.
Responsibilities:
Provide technical support for critical systems
Coordinates and performs software rollout, training, support, and upgrades
Coordinate with vendors, end-users, and other IT Staff on projects
Responding to support requests from end users and management; act as primary onsite support at various locations for in Western PA
Troubleshoot problems reported by end users, identify user needs, and make recommendations for solutions by meeting with end users and implement solutions to those problems
Build and maintain strong business relationships with all levels of staff and management
Work closely with technical staff, vendors, software developers, and IT teams to ensure system readiness and reliability
Ability to assist in data cleanup activities with end-users and project teams for conversion/upgrade purposes
Develop and maintain a high-level technical knowledge on systems and support those systems when needed by technical staff
Assist in managing Active Directory, Computers, Users, and Groups for assigned work
Successfully monitor backup and recovery duties with standards and schedules that meet requirements
Troubleshoot hardware and software issues using various methods, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgraded IT infrastructure; including researching and recommending innovative approaches to improve overall IT environment integrating automation when possible
Ensure security is top priority with all solutions while striving to maintain system availability and integrity
Other duties as assigned
Qualifications:
QUALIFICATIONS: Bachelor’s degree in Information Technology or other appropriate discipline; 4+ years’ experience and/or training; or equivalent combination of education and experience
Exceptional analytical and problem-solving skills with the ability to resolve multiple complex and critical issues
Ability to manage multiple projects simultaneously while adapting to rapidly changing priorities
Demonstrate a working knowledge of Microsoft Windows Environments, Active Directory (AD), Azure AD, and Office 365 Products
Ability to support, troubleshoot, maintain, and offer solutions for any IT related issues across multiple business functions in multiple office locations
Excellent communication skills, both written and verbal
Excellent customer service skills, including telephone and listening skills
Good leadership, planning, organizational, and prioritization skills
Ability to work with minimal supervision within a fast-paced team and foster teamwork
Must be able to travel when needed (site visits, training, etc.)
Site visits can require physical activities surrounding project completion and repair work
Location: onsite near Seward, PA
Job Type: Full Time/Permanent
Work Authorization: No sponsorship
The A.C.Coy Company has an immediate need for a Systems Analyst for a full time opportunity. This person will be responsible for testing, troubleshooting, and supporting internal systems.
Responsibilities:
Provide technical support for critical systems
Coordinates and performs software rollout, training, support, and upgrades
Coordinate with vendors, end-users, and other IT Staff on projects
Responding to support requests from end users and management; act as primary onsite support at various locations for in Western PA
Troubleshoot problems reported by end users, identify user needs, and make recommendations for solutions by meeting with end users and implement solutions to those problems
Build and maintain strong business relationships with all levels of staff and management
Work closely with technical staff, vendors, software developers, and IT teams to ensure system readiness and reliability
Ability to assist in data cleanup activities with end-users and project teams for conversion/upgrade purposes
Develop and maintain a high-level technical knowledge on systems and support those systems when needed by technical staff
Assist in managing Active Directory, Computers, Users, and Groups for assigned work
Successfully monitor backup and recovery duties with standards and schedules that meet requirements
Troubleshoot hardware and software issues using various methods, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgraded IT infrastructure; including researching and recommending innovative approaches to improve overall IT environment integrating automation when possible
Ensure security is top priority with all solutions while striving to maintain system availability and integrity
Other duties as assigned
Qualifications:
QUALIFICATIONS: Bachelor’s degree in Information Technology or other appropriate discipline; 4+ years’ experience and/or training; or equivalent combination of education and experience
Exceptional analytical and problem-solving skills with the ability to resolve multiple complex and critical issues
Ability to manage multiple projects simultaneously while adapting to rapidly changing priorities
Demonstrate a working knowledge of Microsoft Windows Environments, Active Directory (AD), Azure AD, and Office 365 Products
Ability to support, troubleshoot, maintain, and offer solutions for any IT related issues across multiple business functions in multiple office locations
Excellent communication skills, both written and verbal
Excellent customer service skills, including telephone and listening skills
Good leadership, planning, organizational, and prioritization skills
Ability to work with minimal supervision within a fast-paced team and foster teamwork
Must be able to travel when needed (site visits, training, etc.)
Site visits can require physical activities surrounding project completion and repair work
Share this job