Company:
inSync Staffing
Location: Southfield
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Basic understanding of the IT Field:
o VMware ESXi / VCenter knowledge
o Windows Server 2008/2012/2016
o Cisco networking knowledge
o CITRIX; MS Remote Access
" Independently completes diverse tasks of the job and applies and enhances knowledge and skill in:
o Language: English
o IP networking administration and services including DNS, DHCP o Security & Compliance tools (e.g. Ivanti/LanDesk, WSUS, Symantec, FireEye) o Active Directory, GPO & policy design and support " Performs without assistance and is recognized as a specialist for:
o Microsoft Windows Operating Systems 7 - 10
Job Description: The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. This position assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstation experience. This also includes suggesting changes to existing policies and procedures or assisting with the creation of new policies or procedures to improve the overall customer experience. Candidates for a desktop support analyst position should have extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. A bachelor s degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are standard requirements, although some employers are willing to substitute work experience for formal education. Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified Professional or Microsoft Certified Systems Administrator). Typical duties include: Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades. Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule. Analyzing and making recommendations for hardware and software standardization Creating user accounts and managing access control based on company policies.
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
o VMware ESXi / VCenter knowledge
o Windows Server 2008/2012/2016
o Cisco networking knowledge
o CITRIX; MS Remote Access
" Independently completes diverse tasks of the job and applies and enhances knowledge and skill in:
o Language: English
o IP networking administration and services including DNS, DHCP o Security & Compliance tools (e.g. Ivanti/LanDesk, WSUS, Symantec, FireEye) o Active Directory, GPO & policy design and support " Performs without assistance and is recognized as a specialist for:
o Microsoft Windows Operating Systems 7 - 10
Job Description: The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. This position assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstation experience. This also includes suggesting changes to existing policies and procedures or assisting with the creation of new policies or procedures to improve the overall customer experience. Candidates for a desktop support analyst position should have extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. A bachelor s degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are standard requirements, although some employers are willing to substitute work experience for formal education. Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified Professional or Microsoft Certified Systems Administrator). Typical duties include: Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades. Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule. Analyzing and making recommendations for hardware and software standardization Creating user accounts and managing access control based on company policies.
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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