Salesforce Quality Assurance / Configuration Specialist - Hybrid

About Us:
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

 

Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Requirements:
Two years of Salesforce quality assurance (QA) and/or configuration experience

Bachelor’s degree

1-3 years of experience with system usability, interfacing, and use case verification

1-3 years of  experience performing user acceptance end-to-end testing, and failure root cause analysis

1-3 years of  experience with Salesforce configuration and data migration tools

Proficiency with Salesforce fields, objects, flows, process builder, and workflow rules

Ability to understand and document business requirements, processes, and workflows

Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail, accuracy, and speed

Communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams while multi-tasking across multiple projects

Currently hold or be eligible to obtain a DoD Secret security clearance

Desired Skills:
Salesforce Administrator Certification greatly desired

Strongly prefer the Bachelor’s degree to be in Computer Science or a similar discipline

Ability to handle test plan development, execution, and support organizational change management efforts

A high degree of skill in troubleshooting, characterizing, and describing software defects

Experience or certification with Salesforce products/services including Service Cloud; Experience Cloud;  Tableau; Einstein; Business Analysis; and Automated

Knowledge of Agile methodologies and experience working in Agile development teams, including use of tools such as Atlassian JIRA

Ability to effectively communicate technical work to various audiences through verbal and written methods

Experience with Department of Defense projects

Description:
Scientific Research Corporation (SRC) is seeking a Salesforce Quality Assurance / Configuration Specialist to join the existing SRC Cloud Services Integration Team (CSIT), which is currently working with multiple DoD customers providing Salesforce configuration, development, and integration support.

 

Acts as an organized team player

Uses previous Salesforce QA and configuration experience

Splits time between QA and configuration based on the needs of the team, projects, deliverables, and schedule

Handles, tests plan development, tests execution, and issues resolution

Reviews and clarifies customer requirements, configures and modifies the appropriate Salesforce organization to meet those requirements, and develops documents to aid in customer adoption and future internal support

Creates and manages Salesforce Flows to automate business processes

Uses Salesforce configuration tools proficiently and provides solutions to complex business problems

Utilizes strong written and verbal communication skills, as interfacing with external vendors and Government customers is required

Operates in a hybrid office versus a remote situation, which may change according to customer requirements

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FILLING THIS POSITION IS CONTINGENT UPON FUNDING

Clearance Information:
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL.

Diversity & Inclusion:
We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives. We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.

EEO:
Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.

 

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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