Company:
IT Accel, Inc
Location: Jersey City
Closing Date: 01/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Onsite in Jersey City
Job Specifications :
Assist and manage day-to-day requests using ZenDesk, our support request system
Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration
Cater to various on sites' audio-visual needs, including set-up, testing and maintenance
Adhere to IT policies and procedures to ensure consistent quality of service
Skills:
Working knowledge of client technologies, such as:
Mac OSX
Mobile Device iOS and Management
Microsoft Office Suite
Excellent communication/customer service skills both written and verbally
Communication technologies, such as LAN/Wireless LAN
Role Characteristics:
Strong understanding of customer needs and satisfaction
Ability to communication effectively, both verbal and written
Excellent interpersonal skills and willingness to embrace our culture
Job Specifications :
Assist and manage day-to-day requests using ZenDesk, our support request system
Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration
Cater to various on sites' audio-visual needs, including set-up, testing and maintenance
Adhere to IT policies and procedures to ensure consistent quality of service
Skills:
Working knowledge of client technologies, such as:
Mac OSX
Mobile Device iOS and Management
Microsoft Office Suite
Excellent communication/customer service skills both written and verbally
Communication technologies, such as LAN/Wireless LAN
Role Characteristics:
Strong understanding of customer needs and satisfaction
Ability to communication effectively, both verbal and written
Excellent interpersonal skills and willingness to embrace our culture
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