Company:
Eclaro
Location: Concord
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
IT Support Specialist
Job Number: (phone number removed)
Use your skills where innovative technology solutions begin. ECLARO is looking for an IT Support Specialist for our client in Concord, MA.
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
Reporting to the Service Desk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Client.
This includes hardware, local applications, operating systems, and other IT owned devices used by hospital staff.
Responsibilities:
Receives, logs, triages, repairs and routes support calls.
Provides end user support and technical issue resolution.
Troubleshoots / repairs personal computer based system access software and security software.
Troubleshoots / repairs terminals, printers, personal computers, and basic network devices.
Isolates cable problems at the desktop.
Customizes personal computer configurations to enhance performance.
Administration of Intranet, ticketing and other Service Desk support systems.
Setup and configuration of laptops and PCs.
Perform creation of new accounts.
Maintains and supports patient rights to care, privacy, and respect.
Assists with project execution.
Participates in the on call program and carries a pager.
Other duties as assigned.
Qualifications:
Above average communication skills (written and oral).
Ability to troubleshoot and resolve or escalate computer problems.
Highly motivated and able to take initiative.
Ability to interact positively with medical staff under difficult conditions.
Knowledge of Microsoft operating systems and PC hardware.
Associate’s Degree in Computer Science, Healthcare, Electrical Engineering, Nursing, Information Systems or Related specialty, and / or equivalent experience / training.
Minimum of one (1) year of experience providing end user desktop support.
If hired, you will enjoy the following ECLARO Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Homer Ballega
(phone number removed)
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Job Number: (phone number removed)
Use your skills where innovative technology solutions begin. ECLARO is looking for an IT Support Specialist for our client in Concord, MA.
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
Reporting to the Service Desk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Client.
This includes hardware, local applications, operating systems, and other IT owned devices used by hospital staff.
Responsibilities:
Receives, logs, triages, repairs and routes support calls.
Provides end user support and technical issue resolution.
Troubleshoots / repairs personal computer based system access software and security software.
Troubleshoots / repairs terminals, printers, personal computers, and basic network devices.
Isolates cable problems at the desktop.
Customizes personal computer configurations to enhance performance.
Administration of Intranet, ticketing and other Service Desk support systems.
Setup and configuration of laptops and PCs.
Perform creation of new accounts.
Maintains and supports patient rights to care, privacy, and respect.
Assists with project execution.
Participates in the on call program and carries a pager.
Other duties as assigned.
Qualifications:
Above average communication skills (written and oral).
Ability to troubleshoot and resolve or escalate computer problems.
Highly motivated and able to take initiative.
Ability to interact positively with medical staff under difficult conditions.
Knowledge of Microsoft operating systems and PC hardware.
Associate’s Degree in Computer Science, Healthcare, Electrical Engineering, Nursing, Information Systems or Related specialty, and / or equivalent experience / training.
Minimum of one (1) year of experience providing end user desktop support.
If hired, you will enjoy the following ECLARO Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Homer Ballega
(phone number removed)
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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