CRM Application Product Specialist

Company:  ARCO a Family of Construction Companies
Location: Saint Louis County
Closing Date: 27/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
ABOUT YOU:
Do you have a passion for enabling business with top-tier technology? Do you thrive in a fast paced and ever-evolving environment? Then we have the next career move for you! Who are we? We are ARCO, a Family of Construction Companies. 

 

The CRM Application Product Specialist supports HR systems, focusing on UKG Pro and iCIMS, by configuring, troubleshooting, and improving processes. This role focuses on enhancing HR efficiencies through support, enhancements, and custom development. It requires technical expertise and HR knowledge to optimize technology and impact HR operations positively. This role also provides the opportunity to find creative ways to make a significant impact on the organization’s HR operations through technology and process optimization.

 

WHAT WE CAN OFFER YOU:
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

Industry-leading performance-based bonus program

Employee Stock Ownership Plan (ESOP)

Traditional and Roth 401k

Tuition reimbursement for associates

Scholarship for associates’ children up to $28,000 per child

1-month paid sabbatical after every five years of employment, plus $5,000 for travel

1-week paid volunteer leave each year

100% charitable match

Medical, dental, and vision insurance coverage

100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

 

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

 

A DAY IN THE LIFE:
Provide ongoing support for HR functions across multiple systems, with an emphasis on UKG Pro and iCIMS.

Collaborate with HR teams and subject matter experts to find creative solutions to improve processes for greater efficiency.

Setup and configuration of the environment

Improving application security measures

Handling new software installations and implementations, including testing applications and upgrades, documenting results, and troubleshooting issues.

Create specifications for customizations, and manage the testing and migration of these modifications from Development to Production

NECESSARY QUALIFICATIONS:
Entry Level development capabilities a plus

Entry Level knowledge of automating business processes

Proficient in Microsoft Excel

3+ years of working knowledge of HR and TA processes

3+ Experience with iCIMS and/or UKG Pro

Ability to communicate clearly and professionally, both verbally and in writing

Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

Comfort with ambiguity, frequent change, or unpredictability

Strong analysis and critical thinking skills

Detail-oriented and organized

Excellent time management and multi-tasking skills in a fast-paced environment

Ability to work well within a team

Self-starter; flexible to take on new initiatives

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