NC - Meck County - ITS - Deployment and Desktop Support

Company:  Moten Tate
Location: Charlotte
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description


Start Date: 7/1/24 to 9/27/24

Two Field Services/AV contractors required for Mecklenburg County.

Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):

Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house.

Current AV equipment in use includes Crestron room controllers and scheduling panels, various brands of displays, and VIA wireless presentation devices.

Day to day work will consist of:

Gathering information and creating initial inventory of AV equipment county wide

Working through automated task for AV proactive checklist on regular cadence

Assisting with small scale upgrades/installs of AV equipment

Completing standard Field Services (desktop) support requests and break/fix incidentPl

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