Principal Technical Lead- Infor WFM

Job Description

RPI Consultants seeks a Principal Technical lead with extensive experience in the Infor Workforce Management product to join our growing Infor WFM Practice.  This position is responsible to lead and support all technical aspects of implementations of Infor Workforce Management, including requirements gathering, solution architecture, system analysis, system design and configuration, extensions, integrations, training and post live support.  The Technical lead will work with the RPI WFM and PMO teams to continuously improve and promote leading practices, delivery leading practices, solution architecture, integrations, and value add services as well as support company marketing efforts.

Responsibilities:

Provide practice leadership and refine technical delivery models to adopt leading practices

Serve as a mentor and coach to other consultants and colleagues

Act as lead technical consultant in application architecture, design, extensions and deployment, and rollout of Infor WFM Suite including Time & Attendance, MVS, and all submodules.

Serve as the product SME regarding technical architecture, Integrations, and extensions with Infor’s Cloud suite and like products on the market

Act as the primary liaison with Infor Support, R&D, and Cloud where necessary to support product and project needs

Provide training, testing support, client guidance and post live support

Provide thought leadership in the Infor WFM space including delivery of presentations and creation of relevant content

Provide audit and QA functions to ensure quality of deliverables and adherence to leading practices

Deliver on time and on project budget

Possess deep product knowledge and must have strong customer service skills and the ability to think, act and direct strategic initiatives.  

The ideal candidate will have the following:

Demonstrates mastery and expert knowledge in large majority of their disciplines\ integral to the success, profitably, reputation, and direction of the team

Has a recognizable personal brand outside of RPI

Continues to show willingness to learn and invests time to stay current and keep skills sharp and relevant

Continues to contribute to team development, knowledge sharing, and lessons learned

Ability to successfully manage multiple projects and priorities

Ability to delegate work to teammates while maintaining first class delivery and QA

Ability to predict client needs, issues and propose/deliver solutions for resolutions

Ability to interact with, communicate with, and in gain the trust of  Project Sponsors, Executives, Steering Committees , etc...

Possess excellent communication and presentation skills as well as have the ability to interface effectively with our customers (at all levels) and work with the RPI Sales team and Practice Management to effectively generate revenue where opportunities align