Infrastructure Solutions Architect

Infrastructure Solutions Architect
Location: Virginia Beach, VA ( 5 Days working)

Interview Type: Both Phone and In Person

Skill Required/ Desired Amount of Experience

General Information Technology Required: 5 Years

Customer Service Required 5 Years

Cisco Routing and Switching Required 4 Years

Hardware Installation Required: 4 Years

Network Design: Required: 3 Years

vSphere/Virtualization Required: 3 Years

VPN & Remote Access Technologies Required 1 Years

Cybersecurity Highly desired

Backup Solutions Highly desired

Network Monitoring: Highly desired

DNS/DHCP Nice to have

Network Cable Management Nice to have

Cisco Firepower and Firewall Management Nice to have

Solutions Design build Nice to have

Integration Troubleshooting Nice to have

Software Integrations Nice to have

Job Description:

responds to Tier 1-3 support requests.

provides exceptional customer service.

communicates effectively with teammates and customers of varying levels of technical expertise.

Responds to all break/fix requests associated with end user resources.

Configures and deploys new/replacement network equipment and workstations.

maintains up-to-date project and architecture documentation.

maintains up-to-date inventory and maintenance records.

Monitors system resources for server/network anomalies.

resolves connection issues between users and resources.

- Maintains detailed change history of changes.

supports team efforts to improve cybersecurity controls and defenses.

supports team efforts for threat hunting and mitigation.

manages time and resource constraints.