ServiceNow Developer

Company:  APN Consulting Inc
Location: Dallas
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title: ServiceNow Developer

Type: Contract

Location: Dallas, TX (Hybrid)

Description

We are seeking a highly skilled and dedicated ServiceNow Developer to join the Service Management team.

Our ideal candidate will design, develop, maintain, and enhance software solutions.

They will need to support a project team, capture customer requirements, plan, design, and deliver based on platform best practices.

Responsibilities

Meet with practice owners and stakeholders identify requirements to design, configure, test, and deploy

Perform configuration and customization of the ServiceNow platform

Participate in efforts to execute testing and document results

Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)

Utilize best practices to perform operational support, enhancements, and bug fixes as needed to the ServiceNow platform

Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.

Assist with maintaining the platform, with up-to-date patching, versioning, and server security updates.

Provide technical support to platform users to include troubleshooting, implementing enhancements, and writing knowledge articles

Skills

In-depth knowledge of ServiceNow platform and architecture best practices, including an understanding of ITSM, ITOM, ITAM (HAM & SAM), cloud management, charge back solutions, Automation Engine, App Engine, Reporting, Dashboards, ServiceNow Mobile, Performance Analytics, and other modules, connectors,

Extension experience with APIs, Integration Hub, connectors, and ServiceNow store apps

Direct experience working on customer development projects enterprise level organizations

Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

Experience and expertise in core web technologies including HTML5, JavaScript and jQuery preferred

Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred

Experience with Agile development methodologies such as SCRUM

Experience with web services (REST & SOAP, JSON & XML, etc.) and integration with ServiceNow

Excellent organizational, verbal and written communication skills

Experience

3-5 years' Experience developing on ServiceNow platform, including architecture design, implementation, troubleshooting, and maintenance.

ServiceNow Developer Certification (desired )

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