Company:
Datasoft Technologies
Location: Richmond
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
IT Trainer
Hybrid
About the Job
Duration: 9 Months Contract (possibility of extension)
Location: Hybrid- Richmond, VA
Pay rate: Hourly, depending on experience
Job ID: (phone number removed)
Responsibilities:
Determine skill gaps and training needs in consultation with district, regional, and OIM staff.
Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users.
Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals.
Create and curate training materials.
Deliver trainings and offer follow-up support for ongoing learning.
Provide help-desk support.
Coach staff through troubleshooting computer hardware and software issues.
Using deep program subject matter expertise, advise staff regarding program workflow best practices.
Travel to deliver on-site training, as deemed necessary.
Deliver online, web-based training on both a scheduled and as-needed basis.
Provide office hours for impromptu training requests.
Qualifications:
Education preferred: Bachelor's degree in Education, Management Information /Systems, Communications, Business or a related field.
Education required: Work experience in lieu of education, along with a High School Diploma or GED, can be accepted at a hiring manager's discretion.
Knowledge of adult learning and instructional design.
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, and more.
Experience leading building of training materials such as videos, presentations or job aids.
Experience troubleshooting hardware and software – hands-on or from a helpdesk.
4+ Years of related professional experience.
3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.).
Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.
Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.
Must be a self-starter and a team player with a positive attitude.
Ability to coach and influence internal key stakeholders.
Work 40 hours a week during regular business hours; adjust work hours, location, and job duties; and participate in training to meet public health business needs, including emergencies.
PREFERRED QUALIFICATIONS:
Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess the following:
Knowledge and experience working with a local health department or Virginia Department of Health;
Knowledge of the Ryan White HIV Part B Program;
Experience using Provide Enterprise System is highly desired for this position;
Excellent written and verbal communication skills and effective problem solving, analytical thinking, and organizational skills;
Proficient computer skills including Microsoft Office applications (Excel, Access, PowerPoint, and Word);
Strong interpersonal and communication skills (both verbal and written);
Strong attention to detail and the ability to manage multiple projects;
Knowledge and application of guidelines for HIPAA;
Skill in establishing rapport and having empathy with clients.
Ability to contribute to a team-based approach focused on patient care.
Demonstrates problem solving, leadership, conflict management, and team-building skills to ensure a productive work environment and achievement of goals.
Adheres to programmatic policies and procedures that relate to the operation of the Ryan White program; and
Contract Agency will address any disciplinary issues related to time and attendance or performance.
Occasional travel may be required; candidate must have a valid driver's license.
Hybrid work accommodation at least one day a week in the office
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
Hybrid
About the Job
Duration: 9 Months Contract (possibility of extension)
Location: Hybrid- Richmond, VA
Pay rate: Hourly, depending on experience
Job ID: (phone number removed)
Responsibilities:
Determine skill gaps and training needs in consultation with district, regional, and OIM staff.
Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users.
Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals.
Create and curate training materials.
Deliver trainings and offer follow-up support for ongoing learning.
Provide help-desk support.
Coach staff through troubleshooting computer hardware and software issues.
Using deep program subject matter expertise, advise staff regarding program workflow best practices.
Travel to deliver on-site training, as deemed necessary.
Deliver online, web-based training on both a scheduled and as-needed basis.
Provide office hours for impromptu training requests.
Qualifications:
Education preferred: Bachelor's degree in Education, Management Information /Systems, Communications, Business or a related field.
Education required: Work experience in lieu of education, along with a High School Diploma or GED, can be accepted at a hiring manager's discretion.
Knowledge of adult learning and instructional design.
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, and more.
Experience leading building of training materials such as videos, presentations or job aids.
Experience troubleshooting hardware and software – hands-on or from a helpdesk.
4+ Years of related professional experience.
3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.).
Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.
Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.
Must be a self-starter and a team player with a positive attitude.
Ability to coach and influence internal key stakeholders.
Work 40 hours a week during regular business hours; adjust work hours, location, and job duties; and participate in training to meet public health business needs, including emergencies.
PREFERRED QUALIFICATIONS:
Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess the following:
Knowledge and experience working with a local health department or Virginia Department of Health;
Knowledge of the Ryan White HIV Part B Program;
Experience using Provide Enterprise System is highly desired for this position;
Excellent written and verbal communication skills and effective problem solving, analytical thinking, and organizational skills;
Proficient computer skills including Microsoft Office applications (Excel, Access, PowerPoint, and Word);
Strong interpersonal and communication skills (both verbal and written);
Strong attention to detail and the ability to manage multiple projects;
Knowledge and application of guidelines for HIPAA;
Skill in establishing rapport and having empathy with clients.
Ability to contribute to a team-based approach focused on patient care.
Demonstrates problem solving, leadership, conflict management, and team-building skills to ensure a productive work environment and achievement of goals.
Adheres to programmatic policies and procedures that relate to the operation of the Ryan White program; and
Contract Agency will address any disciplinary issues related to time and attendance or performance.
Occasional travel may be required; candidate must have a valid driver's license.
Hybrid work accommodation at least one day a week in the office
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
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