Company:
Datasoft Technologies
Location: Salem
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Technical Support 2
Onsite
About the Job
Duration: 9 Months Contract (possibility of extension)
Location: Onsite- Salem, VA
Pay rate: Hourly, depending on experience
Job ID: (phone number removed)
Qualifications:
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.
Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices.
Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools.
Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Salem District.
Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
Troubleshoot hardware and software issues..
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
Onsite
About the Job
Duration: 9 Months Contract (possibility of extension)
Location: Onsite- Salem, VA
Pay rate: Hourly, depending on experience
Job ID: (phone number removed)
Qualifications:
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.
Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices.
Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools.
Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Salem District.
Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
Troubleshoot hardware and software issues..
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
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