Business System Analyst

Job Description: 

• Review auto-generated data quality issues and self-identified data issues from line of businesses (e.g., review issues reported, understand problem statement/root cause, perform quality assurance, survey for downstream impact and risk assessment) by coordinating and driving meetings with appropriate Subject Matter Expert.

• Partner with Subject Matter Expert and business or technology stakeholders to drive high severity self-identified data issues to remediation.

• Have an in-depth understanding of issue management tool (i.e., ServiceNow), business intelligence tool (i.e., ThoughtSpot), and the process (including issue lifecycle) for self-identified data and systematic generated issues to provide support and guidance to end users. Identify and solicit for improvement opportunities.

• Perform operational activities to ensure data governance reporting / metrics are up to date.

• Prepare power point deck for various data governance working groups/forums (e.g., Cross Data Issue, weekly business office hours) including finalizing agenda and documenting minutes with action items assigned to appropriate owner.

• Create, enhance, and implement procedural document and training materials for Data Governance (how to guides, FAQs, rules of the road).

Call Notes:

• Hybrid model – Onsite in Pittsburgh office 3 days per week

• Right to hire... candidates should be willing/able to convert to FTE

• 5+ years of experience

• Data governance (issue management) being compiled of problem solving, root cause analysis, pushing to closure

• Data analysis workflow

• ServiceNow

• Power BI and/or ThoughtSpot

• Excel

• Defining requirements with users

• Financial services experience is a plus but not required

• SQL is a plus but not required

• Collibra is a plus but not required

• Will perform testing

• 2 interviews: 1) video then 2) onsite interview in Pittsburgh office