Desktop Support Representative

Company:  Artech LLC
Location: Minneapolis
Closing Date: 01/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title               : Desktop Support Representative

Location               : 901 3rd Ave S, Minneapolis, MN 55402

Duration              : 12+ months Contract (with possible extension)

Job Description:

Experienced deskside support technician with 3 years minimum experience supporting Remote clients.

Provide support on various laptop, desktop and tablet running Win 10 /11

Support O365

Need a person that is responsible for all of their time and actions working in a team environment.

Detailed oriented person that can accurately update various databases as well as Service Now. Billing is dependent on accurate updates.

Excellent customer skillsets required.

Assist the build bench and asset team on site as needed or on a schedule.

Physically on-site position at the client’s office in downtown Minneapolis.

Remote takeover experience with tools like Bomgar.

Learn Carbonite Cloud backup solution that we offer to our client Advisors.

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