Company:
PSI International
Location: Troy
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
HBITS-(phone number removed) - Systems Analyst Expert – 40% REMOTE – Latham, NY
Agency Name: NYS Office of the Attorney General
Project/Program Name: NYMatters, Silver Car Registration and E-Payment system, REF document upload, Voters Rights application and future modern applications
Provide a short description of the Position: This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate:
Create:
Training materials,
Test scripts
user guides,
correspondence to end users,
functional descriptions,
application glossaries,
guidelines for end users,
reports and edit reports,
policies and standard operating procedures, and
presentations.
As applications development process proceeds, written materials need to be updated with the changes in the application and its processes and changes in the business processes.
Job Title: Systems Analyst
Skill Level: Expert
Target Start Date: 11/1/2024
Engagement Length in Months: 24
Is this a Full or Part-Time Position: Full-Time
What are the daily work hours: 8:30-5:00 (30 min lunch)
Where is the Home Base Region? 1
Where is the physical work office located: 10 British American Blvd., Latham, NY 12110
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 40% Telecommuting 60% Office
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: Microsoft, Oracle, IOS
What type of hardware is typically used by the Agency: Dell, Client, Solaris
Position MANDATORY Qualification:
Position Job Title: Systems Analyst
Position Job Title Description: Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.
Position Skill Level: Expert
Position Skill Level Description: 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
List all the Position REQUESTED Qualifications:
84 months of experience creating documentation, instructions, training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.
36 months of experience authoring technical documentation including user guides, training manuals.
24 months of experience leveraging MS Office Suite to produce deliverables.
36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes
12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
24 months of experience with Siebel Case Management System
12 months of experience using UPK (User Productivity Kit)
12 months of configuring and testing calendar integration products including CALDAV
12 months of experience with Oracle SQL to assist with staging data for training environments.
12 months of experience working with Public sector
Are there additional security requirements for the Authorized User: Yes
If YES, include the additional security requirements: Signed Confidentiality Agreement
Agency is requesting that the background check (per Attachment 7, Section 1.6.2 of the contract) be done within the last six (6) months
Will additional training potentially be required during the Engagement: Yes
If YES, provide description of anticipated training: OAG mandatory training:
Cybersecurity
Equal Employment Opportunity
Fostering Equity: Building Inclusive Leadership at Every Level
HIPAA
Sexual Harassment Prevention
Workplace Violence Prevention
What type and/or manner, of knowledge transfer is requested during the Engagement: Documentation and meetings
Is travel anticipated during the Engagement: No
Agency Name: NYS Office of the Attorney General
Project/Program Name: NYMatters, Silver Car Registration and E-Payment system, REF document upload, Voters Rights application and future modern applications
Provide a short description of the Position: This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate:
Create:
Training materials,
Test scripts
user guides,
correspondence to end users,
functional descriptions,
application glossaries,
guidelines for end users,
reports and edit reports,
policies and standard operating procedures, and
presentations.
As applications development process proceeds, written materials need to be updated with the changes in the application and its processes and changes in the business processes.
Job Title: Systems Analyst
Skill Level: Expert
Target Start Date: 11/1/2024
Engagement Length in Months: 24
Is this a Full or Part-Time Position: Full-Time
What are the daily work hours: 8:30-5:00 (30 min lunch)
Where is the Home Base Region? 1
Where is the physical work office located: 10 British American Blvd., Latham, NY 12110
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 40% Telecommuting 60% Office
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: Microsoft, Oracle, IOS
What type of hardware is typically used by the Agency: Dell, Client, Solaris
Position MANDATORY Qualification:
Position Job Title: Systems Analyst
Position Job Title Description: Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.
Position Skill Level: Expert
Position Skill Level Description: 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
List all the Position REQUESTED Qualifications:
84 months of experience creating documentation, instructions, training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.
36 months of experience authoring technical documentation including user guides, training manuals.
24 months of experience leveraging MS Office Suite to produce deliverables.
36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes
12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
24 months of experience with Siebel Case Management System
12 months of experience using UPK (User Productivity Kit)
12 months of configuring and testing calendar integration products including CALDAV
12 months of experience with Oracle SQL to assist with staging data for training environments.
12 months of experience working with Public sector
Are there additional security requirements for the Authorized User: Yes
If YES, include the additional security requirements: Signed Confidentiality Agreement
Agency is requesting that the background check (per Attachment 7, Section 1.6.2 of the contract) be done within the last six (6) months
Will additional training potentially be required during the Engagement: Yes
If YES, provide description of anticipated training: OAG mandatory training:
Cybersecurity
Equal Employment Opportunity
Fostering Equity: Building Inclusive Leadership at Every Level
HIPAA
Sexual Harassment Prevention
Workplace Violence Prevention
What type and/or manner, of knowledge transfer is requested during the Engagement: Documentation and meetings
Is travel anticipated during the Engagement: No
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