Company:
Intercontinental Exchange Holdings, Inc.
Location: New York County
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
Job Purpose
ICE is seeking a Senior Marketing Operations Analyst to join its marketing team. Reporting to the Marketing Operations Director, this individual will be responsible for the tactical support of management and execution of day-to-day workflows and technologies to realize the successful day-to-day operations of marketing. The right candidate will be well versed in process improvement, gathering requirements, technical writing, project or budget management tools, reporting & analytics, resource allocation, marketing technologies and supporting a marketing organization. In addition to supporting day-to-day marketing operations, this role will serve as the primary facilitator of ensuring vendor agreements are effectively addressed by the team, and that they adhere to the overall marketing budget and procurement processes.
Responsibilities
Process & Workflow coordination
Document processes and procedures within marketing
Analyze, interpret and recommend changes to marketing procedures
Evaluate technologies, tools, and resources to determine fit or ability to address requirements
Manage internal tools to centralize communication to the marketing org
Coordinate business requests across systems such as digital asset management and project management tools
Implement technology changes where appropriate to improve team efficiency
Track and coordinate execution of vendor agreements
Manage regular reporting for marketing operations
Coordinate and support marketing services in project or request intake and prioritization
Assign requests to available resources and establish delivery dates based on overall demand
Organize planning calendars
Collaborate with team leaders on scheduling of communication, event, or delivery dates
Manage stakeholder expectations through effective communication of project timelines and dependencies
Knowledge and Experience
Bachelors’ Degree required
3+ years progressive experience in operations, business analysis or process management
3+ years' experience in traffic coordination or project management
5+ years in using software like Visio, Smartsheet, or MS project to define process flow
3+ years using formal project management tools
3+ years in analyzing and presenting engagement or operational metrics
Well versed in various marketing technologies across technology stack from events management, to CRM, to visual design.
Strong technical documentation skills
Ability to communicate with all levels of an organization
Excellent organizational and time management skills
A passion for problem solving
Collaborative work approach/mindset
Schedule
This role offers work from home flexibility of one day per week.
New York Base Salary Range
The expected base salary for this role if located in New York City is between 80,000 - 123,600 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
#LI-RS1
#LI-Hybrid
Job Purpose
ICE is seeking a Senior Marketing Operations Analyst to join its marketing team. Reporting to the Marketing Operations Director, this individual will be responsible for the tactical support of management and execution of day-to-day workflows and technologies to realize the successful day-to-day operations of marketing. The right candidate will be well versed in process improvement, gathering requirements, technical writing, project or budget management tools, reporting & analytics, resource allocation, marketing technologies and supporting a marketing organization. In addition to supporting day-to-day marketing operations, this role will serve as the primary facilitator of ensuring vendor agreements are effectively addressed by the team, and that they adhere to the overall marketing budget and procurement processes.
Responsibilities
Process & Workflow coordination
Document processes and procedures within marketing
Analyze, interpret and recommend changes to marketing procedures
Evaluate technologies, tools, and resources to determine fit or ability to address requirements
Manage internal tools to centralize communication to the marketing org
Coordinate business requests across systems such as digital asset management and project management tools
Implement technology changes where appropriate to improve team efficiency
Track and coordinate execution of vendor agreements
Manage regular reporting for marketing operations
Coordinate and support marketing services in project or request intake and prioritization
Assign requests to available resources and establish delivery dates based on overall demand
Organize planning calendars
Collaborate with team leaders on scheduling of communication, event, or delivery dates
Manage stakeholder expectations through effective communication of project timelines and dependencies
Knowledge and Experience
Bachelors’ Degree required
3+ years progressive experience in operations, business analysis or process management
3+ years' experience in traffic coordination or project management
5+ years in using software like Visio, Smartsheet, or MS project to define process flow
3+ years using formal project management tools
3+ years in analyzing and presenting engagement or operational metrics
Well versed in various marketing technologies across technology stack from events management, to CRM, to visual design.
Strong technical documentation skills
Ability to communicate with all levels of an organization
Excellent organizational and time management skills
A passion for problem solving
Collaborative work approach/mindset
Schedule
This role offers work from home flexibility of one day per week.
New York Base Salary Range
The expected base salary for this role if located in New York City is between 80,000 - 123,600 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
#LI-RS1
#LI-Hybrid
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