Company:
INSPYR Solutions
Location: Jacksonville
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title: Network Technician
Location: Mobile - Jacksonville (travel averages up to 5 hours from target location)
Duration: Long term contract with possible extension or hire
Compensation: Hourly position based upon experience and skill set ($25 - $28/hour)
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Position Details:
Hourly position based upon experience & skill level
Contract with possible contract extension or hire
Standard work hours: Mon-Fri 8:00-5:00pm (after hours/weekends and on call rotation possible)
Location: Jacksonville, FL
MVR Check required
Candidates must have a valid Driver's License & able to safely drive a company vehicle
Travel Expectations: averages up to 5 hours from Jacksonville, FL
Client Addendum will need to be followed. Copy will be provided at the time of candidates offer
Primary Roles & Responsibilities
On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, and decommissions.
Physically install and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets.
Employ appropriate troubleshooting techniques for network performance issues.
Ensure the data network and all related equipment are in optimal working condition.
Perform network closet clean-up, switch port optimization, and survey work as needed.
Utilize network monitoring software tool during maintenance windows to ensure that all monitored network equipment is functioning in accordance with our clients' standards and SLAs, both before and after changes are made.
Perform day-to-day field installation, service, preventive maintenance, and decommission of advanced services such as:
Wireless
Install equipment and maintain Distributed Antenna System (DAS), WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure
Perform incidental and preventative maintenance on DAS and Wi-Fi equipment.
Complete work orders for moves, adds, changes (MAC) and deletions, and repairs in one or more product lines.
Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers/clients.
Receive, plan and prioritize jobs/work orders via centralized resource management in his/ her territory on a daily basis.
Coordinate with other Team Members within North American Commercial Services (NASI) Operations for the purpose of completing projects/work orders efficiently.
Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
Achieve performance targets established by leadership for applicable Key Performance Indicators.
Perform other duties as assigned by management.
Education/Experience Requirements
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.
Minimum 2+ years' data networking experience in field service, data center or related IT technician environment.
Industry and manufacturer specific certifications preferred (examples: A+, Server+, Network+, Microsoft Certifications).
Advanced knowledge of critical infrastructure components such as racks, labeling, commercial UPS, switches, routers, terminal server.
Experience setting up and troubleshooting many of the following technologies: Principals of networking (layers 2 and 3); Virtual private networks IPsec and/or SSL; Network routing protocols (BGP, OSPF, and MPLS); Enterprise/carrier-class routers and switches; Firewalls and access control lists.
Proven skills and working knowledge of multiplexes, network topology, frame relay, fractional T-1, SONET Network Technology, ATM, Private Line, and Data applications.
Experience in using a laptop to set configurations on equipment such as routers, switches and other components of an IP Network.
Proven ability to make software changes (upload, download & SW regression) and installing new software and hardware into various devices such as PCs, routers, servers, etc.
Day-to-day field installation, configuration, service, preventive maintenance, and decommission experience of advanced services such as:
Wireless manufacturer specific experience and/or certifications preferred (examples: CommScope, Corning, JMA Wireless, Cisco, Aruba, Anritsu certifications, EXFO certifications, PIM certifications, etc.).
Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame
Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at (url removed).
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
#IND-TELECOM
Location: Mobile - Jacksonville (travel averages up to 5 hours from target location)
Duration: Long term contract with possible extension or hire
Compensation: Hourly position based upon experience and skill set ($25 - $28/hour)
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Position Details:
Hourly position based upon experience & skill level
Contract with possible contract extension or hire
Standard work hours: Mon-Fri 8:00-5:00pm (after hours/weekends and on call rotation possible)
Location: Jacksonville, FL
MVR Check required
Candidates must have a valid Driver's License & able to safely drive a company vehicle
Travel Expectations: averages up to 5 hours from Jacksonville, FL
Client Addendum will need to be followed. Copy will be provided at the time of candidates offer
Primary Roles & Responsibilities
On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, and decommissions.
Physically install and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets.
Employ appropriate troubleshooting techniques for network performance issues.
Ensure the data network and all related equipment are in optimal working condition.
Perform network closet clean-up, switch port optimization, and survey work as needed.
Utilize network monitoring software tool during maintenance windows to ensure that all monitored network equipment is functioning in accordance with our clients' standards and SLAs, both before and after changes are made.
Perform day-to-day field installation, service, preventive maintenance, and decommission of advanced services such as:
Wireless
Install equipment and maintain Distributed Antenna System (DAS), WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure
Perform incidental and preventative maintenance on DAS and Wi-Fi equipment.
Complete work orders for moves, adds, changes (MAC) and deletions, and repairs in one or more product lines.
Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers/clients.
Receive, plan and prioritize jobs/work orders via centralized resource management in his/ her territory on a daily basis.
Coordinate with other Team Members within North American Commercial Services (NASI) Operations for the purpose of completing projects/work orders efficiently.
Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
Achieve performance targets established by leadership for applicable Key Performance Indicators.
Perform other duties as assigned by management.
Education/Experience Requirements
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.
Minimum 2+ years' data networking experience in field service, data center or related IT technician environment.
Industry and manufacturer specific certifications preferred (examples: A+, Server+, Network+, Microsoft Certifications).
Advanced knowledge of critical infrastructure components such as racks, labeling, commercial UPS, switches, routers, terminal server.
Experience setting up and troubleshooting many of the following technologies: Principals of networking (layers 2 and 3); Virtual private networks IPsec and/or SSL; Network routing protocols (BGP, OSPF, and MPLS); Enterprise/carrier-class routers and switches; Firewalls and access control lists.
Proven skills and working knowledge of multiplexes, network topology, frame relay, fractional T-1, SONET Network Technology, ATM, Private Line, and Data applications.
Experience in using a laptop to set configurations on equipment such as routers, switches and other components of an IP Network.
Proven ability to make software changes (upload, download & SW regression) and installing new software and hardware into various devices such as PCs, routers, servers, etc.
Day-to-day field installation, configuration, service, preventive maintenance, and decommission experience of advanced services such as:
Wireless manufacturer specific experience and/or certifications preferred (examples: CommScope, Corning, JMA Wireless, Cisco, Aruba, Anritsu certifications, EXFO certifications, PIM certifications, etc.).
Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame
Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at (url removed).
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
#IND-TELECOM
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