Desktop Support Technician II: 24-02572

Company:  Akraya, Inc.
Location: Mountain View
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Primary Skills: Desktop Support, MacOS/ WindowsOS, Network Support, VDI Machines, 

Contract Type: W2

Duration: 12+ Months

Location: On Site role (Mountain View, CA) #LI-Onsite

Pay Range: $40.00 - $50.00 Per Hour

#LP

Looking for a new job that will give YOU a sense of accomplishment?

JOB SUMMARY:

We are seeking a dedicated IT professional to join our team, primarily focusing on providing desktop support, managing network security, and assisting with hardware and software issues. This role requires a minimum of 3-5 years of experience in Service Desk and Desktop Support, preferably with a face-to-face customer service background in a corporate environment. This position is instrumental in ensuring the operational integrity of our computer systems, through tasks such as deploying security updates, setting up hardware components, and troubleshooting network connectivity.

JOB RESPONSIBILITIES:

Provide remote desktop and telephonic support for troubleshooting computer issues.

Ensure all company computers and networks are backed up, safe, and secure.

Deploy security updates to servers and computers to maintain integrity.

Instruct staff on utilizing company software and adhering to security standards.

Coordinate with vendors to troubleshoot and resolve hardware and software problems.

JOB REQUIREMENTS:

Proficient in both Windows and Mac OS, with a solid understanding of MS Exchange.

Strong problem-solving, diagnosis, and troubleshooting skills.

Excellent communication skills, capable of engaging with both technical and non-technical users.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

 

Industry Leaders in IT Staffing

As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!

 

Join Akraya Today!

Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Apply Now
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