Company:
Spruce Technology, Inc.
Location: Albany
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
NYS Information Technology Services (ITS) is seeking a IT Specialist Expert
This individual will be expected to provide expertise and hands-on participation in the following activities:
Work with end users and/or review/analyze existing documentation or system artifacts to document business system requirements and processes, develop process models, and document requirements for the development/implementation of an exception tracking system for improved processing of disposition updating errors/exceptions.
Analyze and document current disposition business processes to identify root cause of error that prevent dispositions from updating properly to the Criminal History Repository.
Update existing disposition processing documentation, update and execute test cases with recommended changes to disposition processing to provide more accurate disposition data in the Criminal History Repository and streamline the notification of exceptions.
Develop or maintain system requirements in detailed, clear and well organized functional documents (business requirements documents, business or system use cases, reports) and/or process flow diagrams.
Develop or maintain test plans and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides.
Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases. Develop or contribute to the development of regression tests and/or user acceptance tests.
Execute functional and system tests, including regression tests. Participate in user acceptance testing.
Identify and document application defects and track to resolution, performing retesting as required.
Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.
Requested Qualifications:
84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts.
24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or initiatives related to Offender Supervision.
84 months experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results, and logging/tracking related defects.
24 months experience using Client Quality Center/ALM
24 months experience with automated testing and/or Quick Test Pro/Unified Functional Testing UFT
Work hours and location:
Full time role with engagement length of 30 months
Daily work hours: 8 hour days (time ranging from 8:00 am to 6:00 pm)
Physical office location: AESB 80 South Swan , Albany, NY , 12220
Telecommuting options: 50% or less
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
This individual will be expected to provide expertise and hands-on participation in the following activities:
Work with end users and/or review/analyze existing documentation or system artifacts to document business system requirements and processes, develop process models, and document requirements for the development/implementation of an exception tracking system for improved processing of disposition updating errors/exceptions.
Analyze and document current disposition business processes to identify root cause of error that prevent dispositions from updating properly to the Criminal History Repository.
Update existing disposition processing documentation, update and execute test cases with recommended changes to disposition processing to provide more accurate disposition data in the Criminal History Repository and streamline the notification of exceptions.
Develop or maintain system requirements in detailed, clear and well organized functional documents (business requirements documents, business or system use cases, reports) and/or process flow diagrams.
Develop or maintain test plans and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides.
Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases. Develop or contribute to the development of regression tests and/or user acceptance tests.
Execute functional and system tests, including regression tests. Participate in user acceptance testing.
Identify and document application defects and track to resolution, performing retesting as required.
Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.
Requested Qualifications:
84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts.
24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or initiatives related to Offender Supervision.
84 months experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results, and logging/tracking related defects.
24 months experience using Client Quality Center/ALM
24 months experience with automated testing and/or Quick Test Pro/Unified Functional Testing UFT
Work hours and location:
Full time role with engagement length of 30 months
Daily work hours: 8 hour days (time ranging from 8:00 am to 6:00 pm)
Physical office location: AESB 80 South Swan , Albany, NY , 12220
Telecommuting options: 50% or less
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
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