IT Enterprise Business Analyst

Company:  Integrated Resources, Inc
Location: Atlanta
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: IT Enterprise Business Analyst

Location: Atlanta, GA (Hybrid)

Duration: 09+ Months

Job Description:

Under broad supervision, performs medium to complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision-making in functional areas.

Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.

May partner with other departments, divisions, outside agencies, and vendors to address business issues.

Exercises various latitudes of independent judgment.

May administer or provide high-level support for various projects, contracts, implementation of procedures, and/or any specialized functions.

Assists with orientation, training, or providing task guidance of junior team members.

Provides strategic analysis.

Primary Duties & Responsibilities:

Performs job responsibilities with minimal supervision

Serves as subject matter expert or organization resource for assigned projects

Assists in the development of standards and procedures used in the implementation or enhancement of systems

Consults with functional and technical staff to ensure that the functionality of automated systems meets user requirements

Documents business processes for users

Schedules, facilitates, and records meetings and meeting outcomes

May develop and deliver training as needed

Serve as liaison between functional and technical teams in the implementation or enhancement of systems

Provides end-user support as needed to troubleshoot issues

Works collaboratively with customer service agents to ensure accurate responses to end user inquiries

Gathers, compiles, and analyzes data

May participate as a member of internal committees to assess policies, procedures and programs

Prepares and presents various project artifacts including presentations, meeting notes, business process flow diagrams,

May perform initial system configuration for testing various business proofs of concept

Skills and Competencies:

Excellent written and oral communication skills

Ability to guide discussions to capture business requirements and offer solutions

Capable of interpreting business insights to develop technical solutions

Ability to identify opportunities for improvement and work collaboratively to develop recommendations

Ability to determine priorities and effectively manage time

This position will be filled at a level commensurate with the selectee's education and experience at one of the following levels:

Minimum Qualifications:

High school diploma/GED and two (2) years of related experience; or

Two (2) years of experience at the lower level

IT Business Analyst 1 (ITP060) or position equivalent.

Preferred Qualifications:

Preference may be given to applicants who, in addition to meeting the Minimum Qualifications, possess the following:

Experience with state or public sector organizations

Experience with large-scale business transformation projects

Highly organized, proactive, self-starter .

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