Company:
IMG Information Management Group, Inc.
Location: Colorado Springs
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Opportunity:
IMG has an opening for a Tier III Operations and Maintenance (O&M) engineer to support our customer’s various WAN and LAN networks, in providing network upgrades and configuration support to the architecture team; acting as subject matter expert in WAN and LAN technologies and vendors; supporting the customer’s intra- and inter- net and other data communications systems or segments of networked system; and by providing tiered support for the Network Operations Centers (NOCs).
The job duties of the position are as follows:
May supervise other network support and client server specialists and plan, coordinate, and implement network security measures
Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks
Diagnose hardware and software problems, and replace defective components
Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations
Monitor the performance of systems and networks
Support routine network startup and shutdown procedures and maintain control records
Configure, and test hardware, networking software and operating system software
Prepare technical proposals for presentation to the engineering review boards for adding new technologies to the network
Perform a full range of upgrades in accordance with existing network architecture
Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements
Perform long term O&M activities to include tier 3 troubleshooting and problem resolution
Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations
Prepare troubleshooting procedures for restoring the network to optimal performance levels
Provide fault management for the network and supports performance management functions
Respond, isolate, and resolve network troubles. Monitor alarms and alerts to identify network elements causing network degradation or failure
Execute reporting functions and data input associated with network management
Monitor security posture of the network, report suspected violations to designated authority
Coordinate with configuration management and implementation teams
Perform operator-level maintenance on components for network management systems
Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput); recommend procurement, removals, and modifications to network components
Optimize network topologies and site configurations. Plan installations, transitions, and cut-overs of network components and capabilities
Coordinate requirements with users and suppliers
Organize and direct network installations on site surveys
Assess and document current site network configuration and user requirements
Maintain operating systems, communications software, data base packages, compilers, assemblers, and utility programs
Apply software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications
Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application
Evaluate and recommend COTS applications and methodologies that can be acquired to provide inter-operable, portable, and scalable information technology solutions
Salary range- 120-185k
Qualifications:
Clearance Required: TS/SCI with Counter Intelligence Polygraph required for consideration.
Baseline Certification: Must meet DoD 8570 IAT Level II certification requirements.
Education/Years of Experience: Candidate must have 16 years of relevant/related experience, which can be a combination of work history and education. This equates to a Doctorate and 8 years of experience, (or) Masters and 10 years, (or) Bachelors and 12 years, (or) Associates and 14 years, (or) HS and 16 years.
Additional required qualifications include:
Experience with network protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Virtual Private Networks (VPNs), Virtual Routing and Forwarding (VRF) and experience with troubleshooting and implementation of associated configurations with these protocols
Layer 3 Open Systems Interconnection (OSI) model experience is a must
About IMG:
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
IMG has an opening for a Tier III Operations and Maintenance (O&M) engineer to support our customer’s various WAN and LAN networks, in providing network upgrades and configuration support to the architecture team; acting as subject matter expert in WAN and LAN technologies and vendors; supporting the customer’s intra- and inter- net and other data communications systems or segments of networked system; and by providing tiered support for the Network Operations Centers (NOCs).
The job duties of the position are as follows:
May supervise other network support and client server specialists and plan, coordinate, and implement network security measures
Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks
Diagnose hardware and software problems, and replace defective components
Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations
Monitor the performance of systems and networks
Support routine network startup and shutdown procedures and maintain control records
Configure, and test hardware, networking software and operating system software
Prepare technical proposals for presentation to the engineering review boards for adding new technologies to the network
Perform a full range of upgrades in accordance with existing network architecture
Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements
Perform long term O&M activities to include tier 3 troubleshooting and problem resolution
Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations
Prepare troubleshooting procedures for restoring the network to optimal performance levels
Provide fault management for the network and supports performance management functions
Respond, isolate, and resolve network troubles. Monitor alarms and alerts to identify network elements causing network degradation or failure
Execute reporting functions and data input associated with network management
Monitor security posture of the network, report suspected violations to designated authority
Coordinate with configuration management and implementation teams
Perform operator-level maintenance on components for network management systems
Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput); recommend procurement, removals, and modifications to network components
Optimize network topologies and site configurations. Plan installations, transitions, and cut-overs of network components and capabilities
Coordinate requirements with users and suppliers
Organize and direct network installations on site surveys
Assess and document current site network configuration and user requirements
Maintain operating systems, communications software, data base packages, compilers, assemblers, and utility programs
Apply software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications
Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application
Evaluate and recommend COTS applications and methodologies that can be acquired to provide inter-operable, portable, and scalable information technology solutions
Salary range- 120-185k
Qualifications:
Clearance Required: TS/SCI with Counter Intelligence Polygraph required for consideration.
Baseline Certification: Must meet DoD 8570 IAT Level II certification requirements.
Education/Years of Experience: Candidate must have 16 years of relevant/related experience, which can be a combination of work history and education. This equates to a Doctorate and 8 years of experience, (or) Masters and 10 years, (or) Bachelors and 12 years, (or) Associates and 14 years, (or) HS and 16 years.
Additional required qualifications include:
Experience with network protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Virtual Private Networks (VPNs), Virtual Routing and Forwarding (VRF) and experience with troubleshooting and implementation of associated configurations with these protocols
Layer 3 Open Systems Interconnection (OSI) model experience is a must
About IMG:
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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