Company:
LanceSoft Inc
Location: Boston
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description:
As a Technology Architect, you will provide technical leadership, support, and direction to DOL and its external vendor teams who are implementing and/or maintaining a product for DOL.
The Technology Architect will report to the Associate Deputy Commissioner of Technology, Analytics, and Digital Transformation (“Client”), who oversees the Agency’s technology modernization, digital transformation, and data analytics initiatives.
Role Objectives:
DOL is currently engaged in defining the business process flows with our implementation vendor and will kick off implementation for the new Salesforce application in July 2024. In your first few months you’ll have the opportunity to help Client the foundation for DOL’s success. The list below outlines key objectives for this role as it relates to preparing for, supporting, and transitioning from DOL’s implementation.
#1 Salesforce (software and data) Architecture; Technical Leadership. You will work with the Associate Deputy Commissioner of Technology, Analytics and Digital Transformation to define the technical and data architecture and direction for DOL’s new Salesforce LPI application, a cloud-based solution for professional licensing and inspection. You will work with the DOL team to establish the working agreements between DOL and the software implementation vendor’s technical teams, defining the technology milestones and delivery schedules, and product release criteria. You will ensure DOL’s vendor(s) execute on the technical vision and deliver high-quality software and solutions for the constituents of the Commonwealth. While DOL has defined a conceptual, high-level solution architecture, the early stages of this role will involve refining the solution architecture in partnership with DOL’s selected implementing vendor as part of the initial implementation.
#2 Technology and solution leadership. You will work with DOL’s Product Manager to finalize a product roadmap and refine the solution approach based on user research and business process optimization work occurring February-June 2024. You will collaborate with DOL’s product manager and the vendor technical and product leads to define and estimate development, QA and other workstreams, plan implementation efforts, and help define and iterate on the solutions’ future technical roadmap.
#3 Engineering practices & alignment with EOED IT and EOTSS. You will set and enforce engineering processes and tooling that will empower technical staff and help make the project successful. You will ensure environments are set up according to standards. You will collaborate with EOED IT and EOTSS technical leadership to align your product’s technical direction with the Commonwealth’s standards. EOTSS technical leaders will support you in solving problems that the Commonwealth has already tackled and look to you to advocate for the best technical solutions for your product where those standards might not be a fit. In the future, you will coordinate with DOL and its vendor(s) to determine an appropriate organizational structure to support ongoing production and operations.
Where you’ll work:
The DOL team is based in at 1000 Washington St, Boston. Most of our team members have a hybrid work arrangement, spending some days in the office with their co-workers, and the rest of their time working remotely. We look forward to discussing a mutually agreeable approach with qualified candidates.
Requirements:
You'll be a good fit for this role if you have experience:
Leading development project and reporting to executives. This is a senior role. You will be in a position to provide guidance and set direction related to advanced technical concepts. You will also be expected to coordinate and communicate with business and technical stakeholders, requiring excellent communications skills, both verbally and written.
Working with large-scale Salesforce applications. The solutions you will oversee will be available to millions of Massachusetts constituents. Software projects at this scale present specific complexities and challenges, and you’ll be most successful if you have previously held a lead technical role on at least one large scale Salesforce project.
Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or other technologies:
Salesforce – understanding of traditional Salesforce CRM platform and recent technologies including LPI modules, Data Cloud, Einstein and DocuSign.
Data management and reporting - RDBMS and NoSQL databases, cloud-based and data integration tools and warehouses (e.g. MuleSoft, Tableau, Snowflake)
REST API frameworks in a variety of language(s).
CI/CD and DevOps tools, particularly Jira and Copado
Automated testing frameworks and tools
Mobile application frameworks (e.g., Salesforce Lightning)
Working on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for DOL with our vendors, directing them to ensure that the vendor’s team is delivering high-quality software on time and according to agreed-upon functionality. We will also rely on you to help build expertise internally on the solutions delivered by our vendors to ensure they meet the short and long-term technology roadmap we have created.
Ability to see the big picture, but dive into the details. As the lead Technology Architect, you will be responsible for the overall technology delivery and should have the technical depth to dive into the specifics of each aspect of the solution, including the software development, data engineering and analytics, QA processes and User Experience (UX).
Preferred:
Experience with the following:
Experience in both waterfall and agile software delivery methodologies.
SaaS and IaaS: Amazon Web Services, Microsoft Azure, Salesforce cloud, Snowflake, others
Security & Privacy expertise within a public sector environment
Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits. (To be bought)
Four options of Medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
As a Technology Architect, you will provide technical leadership, support, and direction to DOL and its external vendor teams who are implementing and/or maintaining a product for DOL.
The Technology Architect will report to the Associate Deputy Commissioner of Technology, Analytics, and Digital Transformation (“Client”), who oversees the Agency’s technology modernization, digital transformation, and data analytics initiatives.
Role Objectives:
DOL is currently engaged in defining the business process flows with our implementation vendor and will kick off implementation for the new Salesforce application in July 2024. In your first few months you’ll have the opportunity to help Client the foundation for DOL’s success. The list below outlines key objectives for this role as it relates to preparing for, supporting, and transitioning from DOL’s implementation.
#1 Salesforce (software and data) Architecture; Technical Leadership. You will work with the Associate Deputy Commissioner of Technology, Analytics and Digital Transformation to define the technical and data architecture and direction for DOL’s new Salesforce LPI application, a cloud-based solution for professional licensing and inspection. You will work with the DOL team to establish the working agreements between DOL and the software implementation vendor’s technical teams, defining the technology milestones and delivery schedules, and product release criteria. You will ensure DOL’s vendor(s) execute on the technical vision and deliver high-quality software and solutions for the constituents of the Commonwealth. While DOL has defined a conceptual, high-level solution architecture, the early stages of this role will involve refining the solution architecture in partnership with DOL’s selected implementing vendor as part of the initial implementation.
#2 Technology and solution leadership. You will work with DOL’s Product Manager to finalize a product roadmap and refine the solution approach based on user research and business process optimization work occurring February-June 2024. You will collaborate with DOL’s product manager and the vendor technical and product leads to define and estimate development, QA and other workstreams, plan implementation efforts, and help define and iterate on the solutions’ future technical roadmap.
#3 Engineering practices & alignment with EOED IT and EOTSS. You will set and enforce engineering processes and tooling that will empower technical staff and help make the project successful. You will ensure environments are set up according to standards. You will collaborate with EOED IT and EOTSS technical leadership to align your product’s technical direction with the Commonwealth’s standards. EOTSS technical leaders will support you in solving problems that the Commonwealth has already tackled and look to you to advocate for the best technical solutions for your product where those standards might not be a fit. In the future, you will coordinate with DOL and its vendor(s) to determine an appropriate organizational structure to support ongoing production and operations.
Where you’ll work:
The DOL team is based in at 1000 Washington St, Boston. Most of our team members have a hybrid work arrangement, spending some days in the office with their co-workers, and the rest of their time working remotely. We look forward to discussing a mutually agreeable approach with qualified candidates.
Requirements:
You'll be a good fit for this role if you have experience:
Leading development project and reporting to executives. This is a senior role. You will be in a position to provide guidance and set direction related to advanced technical concepts. You will also be expected to coordinate and communicate with business and technical stakeholders, requiring excellent communications skills, both verbally and written.
Working with large-scale Salesforce applications. The solutions you will oversee will be available to millions of Massachusetts constituents. Software projects at this scale present specific complexities and challenges, and you’ll be most successful if you have previously held a lead technical role on at least one large scale Salesforce project.
Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or other technologies:
Salesforce – understanding of traditional Salesforce CRM platform and recent technologies including LPI modules, Data Cloud, Einstein and DocuSign.
Data management and reporting - RDBMS and NoSQL databases, cloud-based and data integration tools and warehouses (e.g. MuleSoft, Tableau, Snowflake)
REST API frameworks in a variety of language(s).
CI/CD and DevOps tools, particularly Jira and Copado
Automated testing frameworks and tools
Mobile application frameworks (e.g., Salesforce Lightning)
Working on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for DOL with our vendors, directing them to ensure that the vendor’s team is delivering high-quality software on time and according to agreed-upon functionality. We will also rely on you to help build expertise internally on the solutions delivered by our vendors to ensure they meet the short and long-term technology roadmap we have created.
Ability to see the big picture, but dive into the details. As the lead Technology Architect, you will be responsible for the overall technology delivery and should have the technical depth to dive into the specifics of each aspect of the solution, including the software development, data engineering and analytics, QA processes and User Experience (UX).
Preferred:
Experience with the following:
Experience in both waterfall and agile software delivery methodologies.
SaaS and IaaS: Amazon Web Services, Microsoft Azure, Salesforce cloud, Snowflake, others
Security & Privacy expertise within a public sector environment
Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits. (To be bought)
Four options of Medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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