Company:
ARK Solutions, Inc.
Location: Denver
Closing Date: 22/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Ark Solutions Inc is looking for .Net Developer!
Position: .Net Developer
Location: Denver, CO (Hybrid)
Duration: 12+ Months and possibility of extension
Description:
Seeking a Sr. Dev Support person to join us, primarily focused project integrations for Applications and related systems. This position assists with identifying, evaluating, implementing, and managing support requests and/or project tasks in a technical environment
Day to Day Responsibilities:
Development – 60%
This position assists in the implementation, maintenance and support of essential applications.
Provide technical development tasks to integrate applications into the Enterprise Application environment.
Perform configuration management (COTS applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing.
Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle.
Ensure activities are consistent with established service portfolio policies, procedures, standards and guidelines.
Collaborate across a matrix management environment with department staff as needed. Must understand lines of authority and follow protocol to engage other resources.
Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines.
Handle simultaneous requests of varying complexity.
Adhere to Change Management policies and protocols established, particularly related to implementing production system changes
Tier I and II Support - 25%
This position assists in providing technical support, which includes the use of incident/change order system and the following activities:
Follow up on resolved/closed tickets to ensure customer satisfaction.
Provide support for hardware and software issues over the phone, in person and/or remotely.
Provide resolution and assistance for current operating systems (Windows 10).
Deploy new or rebuilt computers and technology equipment based on security and operational policies.
Provide answers to end-users by researching answers; assist with training, and guiding users through corrective steps by direct assistance.
Collaborate with Network, Application, Database and Server teams to resolve issues during system upgrades and outages.
Respond to and correct computer system (hardware) related issues in cooperation with Deskside support team.
Provide resolution, assistance and limited training to standard supported applications:
Productivity software
Internet Browser applications
Antivirus-Security programs
Proprietary applications and systems
Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support.
Document system architecture in Visio, Word, and Excel.
Use established tools to track hardware and software assets.
Share new documentation/information with Service Desk or appropriate IT groups.
Assist in ensuring systems are patched and updated using enterprise tools in accordance with policies and procedures.
Organizational and Project Commitment - 5%
The position assists in implementing projects. This includes participating in team meetings and implementing project tasks and time tracking.
Attend and complete all internal provided training and take advantage of professional development with manager approval.
Share new knowledge with the team.
Due to budget limitation, training may not always be funded. The position is encouraged to seek free training online.
Other Duties as Assigned - 5%
MINIMUM QUALIFICATIONS:
Education and Experience:
Bachelor’s degree from an accredited institution in a field of study related to the work assignment, to include Computer Sciences, Computer Information Systems, other related technical degrees.
Three year of professional experience in an occupational field related to the work assigned to the position to include Deskside Services support and Systems Administration in an Enterprise Environment.
Familiarity of software development methodologies, standards, coding best practices and general debugging procedures. experience with SQL server and Oracle databases. familiarity with using SQL, PL/SQL, or T-SQL. .NET languages, html, Web Architecture.
Design, code, and test computer software in a .NET framework. Perform application development for software debugging, scripting, source control, and change requests. Utilize SQL server on a VB.NET platform. Support and maintain configurations to in-house applications.
Additional appropriate experience will substitute for the required education on a year-for-year basis.
Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education.
Position: .Net Developer
Location: Denver, CO (Hybrid)
Duration: 12+ Months and possibility of extension
Description:
Seeking a Sr. Dev Support person to join us, primarily focused project integrations for Applications and related systems. This position assists with identifying, evaluating, implementing, and managing support requests and/or project tasks in a technical environment
Day to Day Responsibilities:
Development – 60%
This position assists in the implementation, maintenance and support of essential applications.
Provide technical development tasks to integrate applications into the Enterprise Application environment.
Perform configuration management (COTS applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing.
Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle.
Ensure activities are consistent with established service portfolio policies, procedures, standards and guidelines.
Collaborate across a matrix management environment with department staff as needed. Must understand lines of authority and follow protocol to engage other resources.
Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines.
Handle simultaneous requests of varying complexity.
Adhere to Change Management policies and protocols established, particularly related to implementing production system changes
Tier I and II Support - 25%
This position assists in providing technical support, which includes the use of incident/change order system and the following activities:
Follow up on resolved/closed tickets to ensure customer satisfaction.
Provide support for hardware and software issues over the phone, in person and/or remotely.
Provide resolution and assistance for current operating systems (Windows 10).
Deploy new or rebuilt computers and technology equipment based on security and operational policies.
Provide answers to end-users by researching answers; assist with training, and guiding users through corrective steps by direct assistance.
Collaborate with Network, Application, Database and Server teams to resolve issues during system upgrades and outages.
Respond to and correct computer system (hardware) related issues in cooperation with Deskside support team.
Provide resolution, assistance and limited training to standard supported applications:
Productivity software
Internet Browser applications
Antivirus-Security programs
Proprietary applications and systems
Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support.
Document system architecture in Visio, Word, and Excel.
Use established tools to track hardware and software assets.
Share new documentation/information with Service Desk or appropriate IT groups.
Assist in ensuring systems are patched and updated using enterprise tools in accordance with policies and procedures.
Organizational and Project Commitment - 5%
The position assists in implementing projects. This includes participating in team meetings and implementing project tasks and time tracking.
Attend and complete all internal provided training and take advantage of professional development with manager approval.
Share new knowledge with the team.
Due to budget limitation, training may not always be funded. The position is encouraged to seek free training online.
Other Duties as Assigned - 5%
MINIMUM QUALIFICATIONS:
Education and Experience:
Bachelor’s degree from an accredited institution in a field of study related to the work assignment, to include Computer Sciences, Computer Information Systems, other related technical degrees.
Three year of professional experience in an occupational field related to the work assigned to the position to include Deskside Services support and Systems Administration in an Enterprise Environment.
Familiarity of software development methodologies, standards, coding best practices and general debugging procedures. experience with SQL server and Oracle databases. familiarity with using SQL, PL/SQL, or T-SQL. .NET languages, html, Web Architecture.
Design, code, and test computer software in a .NET framework. Perform application development for software debugging, scripting, source control, and change requests. Utilize SQL server on a VB.NET platform. Support and maintain configurations to in-house applications.
Additional appropriate experience will substitute for the required education on a year-for-year basis.
Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education.
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