HR Systems & Operations Analyst

Job Description

This role requires working from our Utah office three days a week (Tuesday, Wednesday, and Thursday).

Essential Duties & Responsibilities

· Be a reporting wizard! Develop & manage the HR team and managers with their data requests and scheduled reports through Business Intelligence

· Create, maintain and evolve cloud-based integrations across Cricut’s eco-system of HR tools (Benefits, Compensation, Performance Systems & Recruiting)

· Provide technical and administrative support to the HR team by processing new hires & terminations timely and accurately maintaining employee records

· Partner to support internal/external audit requests

· Owner of all HR systems including HRM (UKG), employee experience system, performance management & employee survey system (Lattice), global payroll system (CloudPay), internal intranet (Cricut Central) and Design Space access for employees

· Analyze current use of HR systems and propose value add/efficiency improvements

· Resolves HRIS system issues, acts as “troubleshooter” for HR and Payroll, works closely with IT department, assists employees with logins

· Manages our internal employee portals with all HR updates

· Ensure org chart stays current and accurate

· Create a documentation system for all HR Ops processes

· Assist Payroll Manager with bi-weekly and semi-monthly payroll preparation

· Host bi-weekly new hire orientation for systems, payroll & benefits

· Provide legendary customer service to our employees on daily inquiries and occasional on-call support

· Assist in benefits administration, open enrollment, and health and wellness programs

· Manage multiple file feeds & manual uploads

· Ensure user security for HR systems