Desktop Support Representative

Company:  Artech LLC
Location: Minneapolis
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title               : Desktop Support Representative

Location               : 5701 Golden Hills Dr, Minneapolis, MN 55416

Duration              : 12+ months Contract (with possible extension)

Job Description:

Experience with desktop support

Customer Service

Virtual environment such as VDI

Can do deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.

Provide support on various laptop, desktop and tablet running Win 7/10 /11

Installation, configuration and maintenance of windows, hardware’s and software’s.

Break/fix experience

Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)

Basic Networking skills a plus

Someone who can come onboard to figure out how to resolve issues without the help of season techs.

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