Company:
First Tek, Inc.
Location: Vancouver
Closing Date: 21/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
POSITION RESPONSIBILITIES
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
• Provide project management expertise, support, and facilitation of BPA manager-assigned Control Center (CC) IT projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development, including:
o Identify and request necessary subject matter experts needed during the project.
o Forecast and recommend/request appropriate project resources to fulfill project needs; resource requests must be submitted to and assigned by BPA Performance Managers.
o Collaborate with internal business units and BPA Performance Managers to resolve resource allocation issues.
o Schedule and facilitate project team meetings.
o Recommend an overall roadmap of efforts required to achieve program initiatives and project objectives.
o Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
o Draft project plans, resource strategies, and funding estimates required to advance each assigned project / defined effort.
o Alert BPA manager of and obtain appropriate authorization for any potential changes to project cost, schedule, or scope.
o Organize, coordinate, and facilitate the work of project team(s) and serve as liaison between business and technical aspects of projects, includes recommending project stages and assessing business implications for each stage.
o Monitor progress of assigned projects to track timelines, milestones, deadlines, standards, and targets, alerting appropriate BPA manager / personnel of any obstacles or potential delays to project timelines, targets, or success; provide corrective action recommendations.
o Coordinate activities for assigned projects that enable goals or objectives to be met within the prescribed time and funding parameters, escalating concerns to appropriate BPA manager / personnel.
o Collaborate with BPA manager and internal stakeholders to facilitate the tasks and activities of project team(s) and to properly understand related business needs, dependencies on other initiatives, and how best to effectively deploy end products.
o Address and navigate politically sensitive issues in a collaborative and professional manner. Obtain BPA manager guidance and assistance as needed for complex or extremely sensitive issues.
o Provide background information, technical input, options, and recommendations for project decisions as requested by BPA manager / personnel; work with appropriate parties to facilitate resolution of conflicting team positions.
o Issue project status reports on a regular or as requested basis.
o Maintain consistent communication with project sponsors, performance managers, and clients on the progress of the project vis-a-vis the work plan.
o Collaborate and work with project sponsors and BPA performance managers to remove obstacles impacting timely project completion.
o Draft a final project report, including project "lessons-learned,” for appropriate BPA management review and approval / acceptance.
• Take a proactive stance on project risk management:
o Anticipate and identify potential areas of risk and obtain guidance from appropriate BPA manager, Contracting Officer's Representative (COR) or Contracting Officer (CO).
o Track, monitor, and facilitate resolution of issues and risks identified within the projects, as well as compliance related dependencies.
o Maintain issue, risk, and action logs.
o Develop, draft, and recommend contingency plans to minimize / eliminate risks on an ongoing basis for review and acceptance by appropriate BPA manager / personnel.
• Communicate regularly with executive sponsors, key stakeholders, strategic partners, and BPA managers independently and in team meetings.
• Support and facilitate the following functions:
o Written and verbal sponsor communication.
o Project team communications and coordination.
o Inter-project team communications and coordination.
o Issues and risk management.
o Coordination with IT resources.
o Coordination with the program enterprise architect.
o Team meeting and sponsor meeting management.
• Support and facilitate the following deliverables:
o Scope definition and management.
o Implement organizational design and change management with respect to a culture resistant to change.
o Process and System Design requirements.
o Consistent communication (verbal and written) with all appropriate parties.
o Project management best practice gap analysis.
o Project documentation.
• When necessary, facilitate the successful transition of a project or program of projects to another project manager including any training, documentation, and meeting coordination required to bring the new project manager fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
• Coordinate and assist BPA management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
• A bachelor's degree in business administration, computer science, information technology, management technology, engineering, or a related technical discipline is preferred.
o 10 years of experience is required with an applicable bachelor's degree.
o 14 years of experience is required without a degree or a non-applicable bachelor's degree.
• Service Desk or Operations and Maintenance (O&M) experience will not meet project experience requirements.
• Experience must include project management of IT Software and network infrastructure related projects and applications; integration of projects using industry standard methods and tools for managing schedules, dependencies, resources, funding and developing technical specifications and project plans for medium-to large-sized projects.
• Note: Level 3 is typically responsible for medium – to large -sized projects (25M and higher lifecycle cost). "Typically,” as it refers to project size, is determined by an average of the worker's assigned projects and includes the complexity, visibility, and sensitivity of the projects within the past year and is not based on a single project-funding amount.
Required Technical Skills & Experience (required on matrix)
• Advanced skills with MS Project to include fundamental operation, function, and workflow regarding timelines, dependencies, project expectations, milestones, and resources.
• Demonstrated ability to manage IT Software, Network Infrastructure projects and/or Applications Integrations projects in accordance with industry project management principles.
• Expert in supporting full lifecycle of projects through the IT Systems Development Lifecycle.
• Expert at eliciting information from stakeholders, documenting and communicating, including via Project Plans, Functional & Technical Specifications, Schedules, Resource Plans, Budgets and Presentations.
• Demonstrated experience with expert-level communication and customer service skills to advance assigned project(s) forward in a large agency environment with multiple stakeholders.
Preferred Skills & Experience (optional on matrix)
• IT project management experience within an Information Technology or Operational Technology environment
• Experience with Agile and Waterfall methodologies.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
POSITION RESPONSIBILITIES
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
• Provide project management expertise, support, and facilitation of BPA manager-assigned Control Center (CC) IT projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development, including:
o Identify and request necessary subject matter experts needed during the project.
o Forecast and recommend/request appropriate project resources to fulfill project needs; resource requests must be submitted to and assigned by BPA Performance Managers.
o Collaborate with internal business units and BPA Performance Managers to resolve resource allocation issues.
o Schedule and facilitate project team meetings.
o Recommend an overall roadmap of efforts required to achieve program initiatives and project objectives.
o Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
o Draft project plans, resource strategies, and funding estimates required to advance each assigned project / defined effort.
o Alert BPA manager of and obtain appropriate authorization for any potential changes to project cost, schedule, or scope.
o Organize, coordinate, and facilitate the work of project team(s) and serve as liaison between business and technical aspects of projects, includes recommending project stages and assessing business implications for each stage.
o Monitor progress of assigned projects to track timelines, milestones, deadlines, standards, and targets, alerting appropriate BPA manager / personnel of any obstacles or potential delays to project timelines, targets, or success; provide corrective action recommendations.
o Coordinate activities for assigned projects that enable goals or objectives to be met within the prescribed time and funding parameters, escalating concerns to appropriate BPA manager / personnel.
o Collaborate with BPA manager and internal stakeholders to facilitate the tasks and activities of project team(s) and to properly understand related business needs, dependencies on other initiatives, and how best to effectively deploy end products.
o Address and navigate politically sensitive issues in a collaborative and professional manner. Obtain BPA manager guidance and assistance as needed for complex or extremely sensitive issues.
o Provide background information, technical input, options, and recommendations for project decisions as requested by BPA manager / personnel; work with appropriate parties to facilitate resolution of conflicting team positions.
o Issue project status reports on a regular or as requested basis.
o Maintain consistent communication with project sponsors, performance managers, and clients on the progress of the project vis-a-vis the work plan.
o Collaborate and work with project sponsors and BPA performance managers to remove obstacles impacting timely project completion.
o Draft a final project report, including project "lessons-learned,” for appropriate BPA management review and approval / acceptance.
• Take a proactive stance on project risk management:
o Anticipate and identify potential areas of risk and obtain guidance from appropriate BPA manager, Contracting Officer's Representative (COR) or Contracting Officer (CO).
o Track, monitor, and facilitate resolution of issues and risks identified within the projects, as well as compliance related dependencies.
o Maintain issue, risk, and action logs.
o Develop, draft, and recommend contingency plans to minimize / eliminate risks on an ongoing basis for review and acceptance by appropriate BPA manager / personnel.
• Communicate regularly with executive sponsors, key stakeholders, strategic partners, and BPA managers independently and in team meetings.
• Support and facilitate the following functions:
o Written and verbal sponsor communication.
o Project team communications and coordination.
o Inter-project team communications and coordination.
o Issues and risk management.
o Coordination with IT resources.
o Coordination with the program enterprise architect.
o Team meeting and sponsor meeting management.
• Support and facilitate the following deliverables:
o Scope definition and management.
o Implement organizational design and change management with respect to a culture resistant to change.
o Process and System Design requirements.
o Consistent communication (verbal and written) with all appropriate parties.
o Project management best practice gap analysis.
o Project documentation.
• When necessary, facilitate the successful transition of a project or program of projects to another project manager including any training, documentation, and meeting coordination required to bring the new project manager fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
• Coordinate and assist BPA management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
• A bachelor's degree in business administration, computer science, information technology, management technology, engineering, or a related technical discipline is preferred.
o 10 years of experience is required with an applicable bachelor's degree.
o 14 years of experience is required without a degree or a non-applicable bachelor's degree.
• Service Desk or Operations and Maintenance (O&M) experience will not meet project experience requirements.
• Experience must include project management of IT Software and network infrastructure related projects and applications; integration of projects using industry standard methods and tools for managing schedules, dependencies, resources, funding and developing technical specifications and project plans for medium-to large-sized projects.
• Note: Level 3 is typically responsible for medium – to large -sized projects (25M and higher lifecycle cost). "Typically,” as it refers to project size, is determined by an average of the worker's assigned projects and includes the complexity, visibility, and sensitivity of the projects within the past year and is not based on a single project-funding amount.
Required Technical Skills & Experience (required on matrix)
• Advanced skills with MS Project to include fundamental operation, function, and workflow regarding timelines, dependencies, project expectations, milestones, and resources.
• Demonstrated ability to manage IT Software, Network Infrastructure projects and/or Applications Integrations projects in accordance with industry project management principles.
• Expert in supporting full lifecycle of projects through the IT Systems Development Lifecycle.
• Expert at eliciting information from stakeholders, documenting and communicating, including via Project Plans, Functional & Technical Specifications, Schedules, Resource Plans, Budgets and Presentations.
• Demonstrated experience with expert-level communication and customer service skills to advance assigned project(s) forward in a large agency environment with multiple stakeholders.
Preferred Skills & Experience (optional on matrix)
• IT project management experience within an Information Technology or Operational Technology environment
• Experience with Agile and Waterfall methodologies.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
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